Manager Milieu

Acadia Healthcare; San Rafael (CA); On-site; USD 69,000 - 74,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discounts

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Professional development assistance

Tuition reimbursement

Vision insurance

Job summary

Bayside Marin is seeking a Milieu Director to oversee day-to-day operations of the milieu and direct care staff in a California facility. The role focuses on regulatory compliance, staff supervision, and ensuring a safe, therapeutic environment for residents.

Ideal candidate has five or more years in behavioral health, supervisory experience, and CPR/de-escalation certification. The position offers comprehensive benefits and competitive compensation.

Qualifications

• Bachelor's degree in a human services field is required.
• Five+ years in a behavioral health setting.
• Supervisory experience required.

Responsibilities

• Manage day-to-day operations of the units to ensure clinical aspects meet regulatory requirements.
• Ensure safe, effective milieu management with adequate staff coverage and policy development.
• Plan unit schedules and maintain a safe, positive environment while ensuring staff ratios.
• Provide training and orientation for new staff and ongoing coaching.
• Oversee staff recruitment, selection, and promotion for milieu staff.
• Direct Milieu Coordinator scheduling per regulation and safety needs.
• Oversee admissions and discharges processes as applicable.
• Maintain accurate records and ensure 100% documentation compliance.
• Supervise residents in crisis, intervention, and de-escalation with post-incident debriefs.
• Assist with patient care and unit coverage to maintain ratios when needed.
• Demonstrate empathy and professionalism; address patient safety and complaints.

Skills

Supervisory experience

Staff training

Regulatory compliance

Customer empathy

Education

Bachelor's degree in human service field

Job description

Overview

Why choose Bayside Marin:

Located in one of the most picturesque settings in Northern California, Bayside Marin is a rehabilitation treatment center near San Francisco in San Rafael. It offers quality care in a comfortable environment. Our Mountainside property offers vast, panoramic bayside vistas, while residences are nestled calmly in the forest hillside overlooking a picturesque valley. We are seeking a candidate that will fit well within the world-class treatment team at Bayside Marin. We are dedicated to delivering clinical excellence in the care we provide for addiction and co-occurring disorders.

This particular position is responsible for oversight and direction of the Milieu and all milieu direct care staff.

Bayside Marin offers employees competative wages and benefits, like:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discounts
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Role Location: California

Calculated Hourly Range for role -- California: $68,596 annual salary to $74,179 annual salary

Responsibilities

• Manage day-to-day operations of the units to ensure clinical aspect meet all regulatory requirements for the residents.
• Responsible for safe and effective day-to-day management of the milieu through adequate staff coverage, training and developing sound policies, procedures and protocols.
• Plan and develop unit schedules and provide a safe and positive environment on the units. Responsible for staff - ratio compliance.
• Provide training and orientation for new staff.
• Provide direct feedback, coaching, mentoring and training. Identifies staff development, training, and compliance issues with required training.
• Recruit, interview, select, hire and promote employees for the milieu staff.
• Provide direction to the Milieu Coordinator regarding scheduling of staff as required by regulation and safety need.
• Oversee or facilitate the individual and admission discharge processes.
• Manage the maintenance of records. Reviews content, accuracy and timeliness of paperwork required by milieu staff. Ensure 100% compliance of individual records.
• Responsible to maintain timekeeping for staff, evaluation of staff and corrective action as required.
• Provide direction and assistance in supervising residents in crisis intervention, emergency and conflict situation, which may include physical management and/or de-escalation. Debrief with staff and residents after such intervention.
• As a team leader, must be able to assist with patients and cover unit/group home as necessary to maintain ratio.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Other Functions

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor's degree in human service field from an accredited college or university required.
• Five or more years' experience in a behavioral health environment required.
• Previous supervisory experience required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

We are committed to providing equalemployment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

BAYMAR