Middle Office Operations, Assistant Vice President

State Street; Quincy (MA); On-site; USD 80,000 - 140,000; Full time

Job summary

State Street is seeking an Assistant Vice President, PMO to lead a strategic client engagement with full accountability for daily execution, risk governance, and client-facing delivery. This role sits at the intersection of business operations, client engagement, and IT execution to ensure technology-enabled improvements are implemented with precision and value.

The successful candidate will combine hands-on operational experience with PMO discipline to drive outcomes across teams, with the

Qualifications

• MBA
• 8+ operational or IT experience
• PMO or Project Management–certified professional

Responsibilities

• Business and Operational Translator - translate business workflows and client requirements into priorities and delivery roadmaps for IT teams.
• Strong PMO and Delivery Leadership - run complex programs with dependencies, enforce governance, ensure delivery against timelines.
• Technology Enablement Mindset - partner with IT to shape execution plans, challenge scope and sequencing, align solutions to client outcomes.
• Client centric Execution Focus - lead programs supporting sophisticated, high-expectation clients with strong operating models.
• Senior Leadership Presence - engage with senior leaders, escalate risks, and negotiate trade-offs when needed.

Skills

PMO certification

Operational leadership

Delivery leadership

Education

MBA

Job description

Who We Are Looking For

This role is an Assistant Vice President position reporting directly to the Change Management Managing Director. The AVP is expected to act as the primary operational leader for a strategic client engagement with full accountability for daily execution, risk governance and client facing delivery.

Why is this role important to us

We are seeking an Assistant Vice President, PMO who brings strong business and operational leadership and can translate complex client needs into clear, actionable plans for Technology delivery teams.

This role sits at the intersection of business operations, client engagement, and IT execution, ensuring proprietary tools and solutions are delivered with precision, urgency, and measurable value.

The ideal candidate will combine hands on operational experience with PMO discipline to drive outcomes—not just coordination—across teams and initiatives.

What You Will Be Responsible For

• Business and Operational Translator - Ability to deeply understand business workflows, operational pain points, and client requirements, and convert them into well defined priorities, requirements, and delivery roadmaps for IT teams.
• Strong PMO and Delivery Leadership - Proven experience running complex programs with multiple dependencies, enforcing governance, driving accountability, and ensuring delivery against committed timelines.
• Technology Enablement Mindset - Comfortable partnering closely with IT to shape execution plans, challenge scope and sequencing, and ensure solutions are practical, scalable, and aligned to client outcomes—particularly for proprietary platforms and tools.
• Client centric Execution Focus - Deep appreciation for client operating models, delivery risk, and reputational impact, with the ability to lead programs that support sophisticated, high expectation clients.
• Senior Leadership Presence - Able to engage credibly with senior business, operations, and technology leaders; comfortable leading difficult discussions, escalating risks, and recommending trade offs when needed.

What We Value

The Middle Office plays a critical role in safeguarding operational integrity while supporting scale, efficiency, and client outcomes. This position supports that mission by driving structured delivery of technology enabled improvements, ensuring business requirements are clearly defined, risks are identified and managed, and new solutions are successfully implemented and adopted.

This role directly contributes to improved control execution, operational resilience, and consistency across middle office processes.

Education & Preferred Qualifications

• MBA
• 8+ operational or IT experience
• PMO or Project Management–certified professional

Work Requirement

This position is primarily onsite and requires employees to work in the office four (4) days per week.

Salary Range

$80,000 - $140,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Benefits

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job Application Disclosure

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job ID: R-791684