Middle Market Relationship Manager

Columbia Bank; Walnut Creek (CA); On-site; USD 146,000 - 250,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement plan

Life insurance

Disability insurance

Tuition assistance

Mental health resources

Identity protection

Legal support

Auto and home insurance

Pet insurance

Discount marketplace access

Paid vacation

Job summary

Columbia Bank is seeking a Senior Middle Market Relationship Manager in Walnut Creek, CA. You will manage a portfolio of large middle-market clients, develop new business, and serve as a trusted advisor on banking solutions and credit considerations.

With 10+ years in middle market lending, you will collaborate with Client Solutions Managers, drive revenue growth, and lead cross-functional teams to deliver tailored financing and cash management solutions. Onsite role with travel as needed.

Qualifications

• More than 10 years — Middle Market lending experience.
• 4-7 years — serving commercial clients with $25MM+ annual revenue.

Responsibilities

• Prospect for new clients and expand existing relationships.
• Deepen client relationships with Executive-level dialogue and solutions.
• Coordinate with Client Solutions Manager to respond to requests.
• Structure and sponsor credit and non-credit solutions.
• Lead cross-functional teams to deliver holistic banking solutions.
• Monitor credit quality and ensure regulatory compliance.

Skills

Relationship management

Credit expertise

Business development

Syndications

Asset-based lending

MS Office

Team leadership

Education

Bachelor’s degree or higher

Tools

Microsoft Office

Job description

About the Role:

Serves as the key banking relationship manager for assigned middle market client relationships. Accountable for prospecting new business and working with Client Solution Managers to deepen client relationships. Maintains a "trusted advisor" role, engaging in dialogue with Executive-level client contacts to assess holistic banking needs and to provide customized banking insights and solutions. Drives financial performance through profitable revenue and growth and quality credit. At this level, the relationship manager generally supports a portfolio of middle market clients with $50MM+ in annual revenue. These client relationships are generally the largest and most complex in the market's portfolio. Serves as the trusted advisor to clients, functions as the Middle Market client “expert” and the go-to-person providing differentiating consult, ideas, and options for the largest and most complex clients. Champions and leads business development efforts by developing a clear and holistic understanding of the client’s or prospect’s business and industry. Performs client reviews to ensure the bank provides relevant solutions as clients grow and adapt. Develops and maximizes established referral network. Proactively prospects for new clients and identifies ways to expand existing relationships in collaboration with Client Solutions Manager and internal partners. Identifies opportunities and partners to structure, coordinate and sponsor credit and non-credit solutions. In partnership with the Client Solutions Manager, assembles and leads cross-functional team to quickly respond to customer request and identified needs. Utilizes team of experts to creatively present the full breadth of the bank. Maintains active prospecting effort, including identification, qualification and calling. Consistently balances prospecting efforts and quality client maintenance responsibilities. Makes decisions on loans and terms within established lending limits. Analyzes credit to determine the ability of customers and prospective customers to qualify for ensuing borrowing requirements. Follows-up on current loans to ensure compliance with internal procedures and other required terms. Studies middle market industrial, economic and financial situations relating to new or existing business as part of prudent business development and portfolio management disciplines. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become “Business Bank of Choice”. May perform other duties as assigned.

About You:

Education Experience More than 10 years — of relevant Middle Market lending experience and proven track record of exceeding performance in developing business in the Middle Market segment and industry (Required) 4-7 years — of high performance experience serving commercial clients with $25MM+ annual revenue (Preferred)

Skills:

Proven track record of success in developing new business, growing market share and establishing/growing a quality supportive network. Experience working in relationship management teams with a proven understanding of the importance of balancing business development and asset quality. Proven ability to constructively work within (lead) a team in effort to deliver holistic, customized banking relationships. Expert credit acumen (accounting, financial statement, understanding business and understanding of operational cash flow) with the ability to support the most complex deals. Working knowledge of the bank’s systems and policies applicable to underwriting and portfolio management. Thorough knowledge of bank’s risk-rating system, credit products and underwriting policies. Exceptional working knowledge with structuring credit products to middle market business in diverse industries with complex ownership structures. Excellent relationship management and business development abilities, analytical and problem solving skills, sales skills, and credit and credit quality skills. Confirmed superior client relationship and internal partnering skills. Ability to work effectively with individuals and groups across the company to manage customer relationships. Demonstrates excellent written and verbal communication and presentation skills. Possesses strong computer skills including use of the Microsoft Office suite with the ability to learn new business software, as needed. Ability to train and present to small and large audiences. Superior technical credit expertise. Readily mentors others to grow their skillsets in this space. Ability to negotiate/collaborate with Senior Credit Officers on credit terms and structures. Experience with syndications, asset-based lending, capital structure finance, leveraged lending, enterprise value lending, and trade finance. Experience with underwriting and/or managing Shared National Credits (SNC).

Travel Requirements:

Frequent

Pay Range:

The pay range for this role is $146,000.00 to $250,000.00. The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Primary Location:

Ability to work fully onsite at posted location(s). 1333 North California Blvd Suite 545 Walnut Creek CA 94596

Our Benefits:

• eligible associates comprehensive healthcare coverage (medical, dental, and vision plans)
• a 401(k)-retirement savings plan with employer match for qualifying associate contributions
• an employee assistance program
• life insurance
• disability insurance
• tuition assistance
• mental health resources
• identity theft protection
• legal support
• auto and home insurance
• pet insurance
• access to an online discount marketplace
• paid vacation
• sick days
• volunteer days
• holidays

Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.

If you require an accommodation to complete the application or interview(s), please let us know by email: [e-mail].

At Columbia Bank, we’re redefining what it means to bank and to build a career. As the West’s premier banking experience, we combine the strength and scale of a leading financial institution with the heart and mindset of a community bank. With more than 350 locations across eight states, we deliver relationship-based service backed by regional expertise and resources that help families and businesses thrive.

Our culture is built on Do RIGHT, which means: Relationships: We create authentic connections with customers, colleagues, and communities. Impact: Every role here makes a meaningful difference in people’s lives and local economies. Growth: We invest in your success with career development, mentorship, and learning opportunities. Heart: We care deeply about doing what’s best for our customers and each other. Trust: Integrity and transparency guide everything we do.

Why work for Columbia Bank? A strong, stable financial foundation with over $67 billion in assets and a diverse portfolio that supports flexibility and opportunity. A culture of belonging and purpose, where your ideas matter and your work has impact. Competitive benefits and flexibility designed to help you thrive personally and professionally. Community engagement that matters, from supporting local businesses to empowering youth through financial literacy initiatives.

Ready to Do RIGHT for your career, your community, and your future? Explore opportunities and join Columbia Bank today.