Mid-Market Solutions Engineer

Hightouch; United States; Remote; USD 160,000 - 190,000; Full time

Job summary

Join a forward-thinking company as a Commercial Solutions Engineer, where you will work closely with major clients to solve complex challenges. This role involves collaborating with Account Executives, engaging with diverse stakeholders, and crafting tailored solutions that optimize customer data strategies. You will be part of a dynamic team that values innovation and user satisfaction, making a meaningful impact in the realm of data and AI. With a competitive salary and equity options, this is an exciting opportunity for those passionate about technology and customer success.

Benefits

Equity Compensation

Remote Work Flexibility

10-Year Post-Termination Exercise Window

Qualifications

• 2+ years of sales experience, with at least 1+ years in mid-market companies.
• Experience selling Martech and/or Data Solutions.

Responsibilities

• Partner with Account Executives to remove technical and business obstacles.
• Translate technical concepts for diverse audiences.

Skills

Sales Experience

Interpersonal Skills

Data Engineering

Data Analytics

APIs

Tools

Cloud Warehouses

Customer Data Platforms

Job description

About Hightouch

Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust Hightouch to power their growth.

We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform enhances this by allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions. Traditionally, only technical teams had the skills to access and use customer data. With Hightouch, every business user can deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization.

Our team focuses on making a meaningful impact for our customers. We approach challenges with a first-principles mindset, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

What else? We’re based in San Francisco but have team members all over the world. Our Series C funding has valued us at $1.2B, and we are backed by leading investors such as Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

About The Role

Do you have a knack for explaining technical concepts? Do you want to work closely with big-name companies to solve some of their toughest problems? We’re looking for a Commercial Solutions Engineer who loves teaching people, solving problems, and wants to be a major contributor to our biggest customers. You’d be joining a team of talented solutions engineers who enjoy diving deep into customer problems, finding innovative ways to use data, and making life easier for users. We care deeply about our users and partners, and we judge ourselves on how well we serve them.

In this role, you will partner with our Account Executives by removing technical and business obstacles, advocating for customer interests internally, and creating compelling technical content. You will engage with data engineers, product managers, marketers, and others, translating technical concepts for diverse audiences. Our goal is to make our customers’ lives easier by providing tailored solutions for their customer data strategies and architectures.

Solutions Engineers at Hightouch often work with both technical and non-technical stakeholders to understand their challenges and craft creative technical solutions. We welcome candidates from various backgrounds.

What We're Looking For

• 2+ years of sales experience, with at least 1+ years in mid-market companies
• Strong discovery and interpersonal skills
• Intellectual curiosity, high ambition, and humility
• Experience selling Martech and/or Data Solutions
• Experience with Cloud Warehouses, Data Engineering, Data Analytics, Data Modeling, and APIs

Bonus If You Have

• Experience with Customer Data Platforms

The salary range for this position is $160,000-190,000 USD (on target earnings) per year, which is location-independent according to our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, with early exercise options and a 10-year post-termination exercise window.