Mid Level Trade Support

SourcePro Search; Miami (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

SourcePro Search is seeking a Mid Level Trade Support to join its Trading Operations team in Miami. This on-site role supports traders with real-time execution, monitoring, and issue resolution in a fast-paced environment.

The ideal candidate has 3–5 years in trade support within financial institutions, strong technical skills with trading platforms and FIX, and excellent communication to coordinate with IT and traders.

Qualifications

• Bachelor’s degree in Finance, Economics, IT or related field.
• 3–5 years in a trade support, operations, or technical support role within a financial institution, trading desk, or exchange.
• Proficient with trading platforms, FIX protocols, market data tools, and advanced troubleshooting techniques.
• Strong understanding of equity and options markets, regulatory environments, and trading operations.
• Proven experience liaising with traders, IT teams and senior management to resolve issues efficiently.
• Attention to detail and accuracy to avoid trade errors.
• Team-oriented with ability to collaborate with traders and IT.
• Proactive and adaptable in a high-pressure trading environment.

Responsibilities

• Real-Time Support: Provide hands-on support to traders on the trade floor to ensure uninterrupted execution of trades across equity and options markets.
• Trade Monitoring: Monitor trade systems, alerts, and logs to detect and resolve anomalies in real time.
• Troubleshooting: Identify and resolve technical issues related to trade systems and infrastructure.
• Communication: Liaise between traders and IT/engineering teams to communicate issues and updates promptly.
• Compliance & Reporting: Ensure trades comply with regulations and internal policies; assist with end-of-day reporting and reconciliation.
• Technical Knowledge: Maintain a strong understanding of trading software, systems, and market data tools.
• Escalation: Escalate complex issues to senior teams and ensure clear communication of resolutions to stakeholders.

Skills

Trading platforms

FIX protocols

Market data tools

Trade monitoring

Troubleshooting

Communication

Team collaboration

Proactive problem solving

Adaptability

Education

Bachelor's degree in Finance, Economics, Information Technology or related field

Tools

FIX protocols

Market data tools

Trading platforms

Job description

SourcePro Search is conducting a search for a dedicated Mid Level Trade Support person to join a Trading Operations team.

This position requires on-site presence 5 days a week to ensure smooth daily operations, provide technical and trade execution support, and facilitate problem resolution for traders. The ideal candidates will be tech-savvy, detail-oriented, and thrive in a fast-paced, dynamic trading environment.

What You'll Do:

• Real-Time Support : Provide hands-on support to traders on the trade floor to ensure the uninterrupted execution of trades across equity and options markets.
• Trade Monitoring : Monitor trade systems, alerts, and logs to detect and resolve any anomalies, errors, or failures in real time.
• Troubleshooting : Quickly identify, troubleshoot, and escape technical issues related to trade systems and infrastructure.
• Communication : Act as a liaison between traders and the IT and engineering teams to communicate issues and updates promptly.
• Compliance & Reporting : Ensure trades comply with regulations and internal policies. Assist with end-of-day reporting and reconciliation.
• Technical Knowledge : Maintain a strong understanding of trading software, systems, and market data tools.
• Escalation : Escalate complex issues to senior teams and ensure resolution is communicated effectively to all stakeholders.

What You'll Bring:

• Education : Bachelor’s degree in Finance, Economics, Information Technology, or related field.
• Experience : 3-5 years in a trade support, operations, or technical support role within a financial institution, trading desk, or exchange.
• Technical Skills : Proficient with trading platforms, FIX protocols, market data tools, and advanced troubleshooting techniques.
• Market Knowledge : Strong understanding of equity and options markets, regulatory environments, and trading operations.
• Communication & Leadership : Proven experience in liaising with traders, IT teams, and senior management to resolve complex issues efficiently.
• Attention to Detail : Accuracy and a focus on detail are essential to avoid trade errors.
• Team-Oriented : Must be able to collaborate closely with traders, IT teams, and other support personnel.
• Proactive : Ability to anticipate problems before they arise and act quickly to resolve them.
• Adaptability : Ability to thrive in a high-pressure, dynamic trading environment where priorities can shift rapidly.