Mid-Level NMCI POC: IT Liaison & Data Coordinator

SMX; Patuxent Highland (MD); Vor Ort; USD 39.000 - 50.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid leave

Retirement plan

Zusammenfassung

SMX is seeking a mid-level NMCI POC to support the NAWCAD customer at Patuxent River Naval Air Station. The role centers on building strong customer relations, managing NMCI seat orders, and ensuring accurate data across the NMCI ecosystem.

You will collaborate with the Competency/PMA Manager and NAVAIR CTR Team, maintaining documentation, escalations, and cost-effective seat provisioning while upholding NMCI policies.

Qualifikationen

• Clearance required: Top Secret.
• Bachelor's degree required or associate's degree with 2 years experience or high school diploma with 4 years experience.
• Experience supporting customers with computer hardware and software.
• Strong written and oral communication skills.
• Proficient with Outlook, Excel, Word, TEAMS.

Aufgaben

• Create and maintain customer relations, ensuring POC awareness of their base.
• Manage employee and seat data in NMCI NET, profiles, seats, transfers, terminations.
• Communicate with NMCI POCs as employees move within the org.
• Follow CLIN ordering procedures outside NET for specific requirements.
• Maintain familiarity with NMCI Portal, NMCI Websites, and NMCI docs.

Kenntnisse

Top Secret clearance

Microsoft Office

Customer support

Communication

Ausbildung

Bachelor's degree

Tools

NMCI NET

Jobbeschreibung

SMX is seeking a mid-level NMCI POC to support the NAWCAD customer at Patuxent River Naval Air Station. The role centers on building strong customer relations, managing NMCI seat orders, and ensuring accurate data across the NMCI ecosystem.

You will collaborate with the Competency/PMA Manager and NAVAIR CTR Team, maintaining documentation, escalations, and cost-effective seat provisioning while upholding NMCI policies.