Mid-Level Help Desk Technician (Tier 1)

General Dynamics Information Technology (GDIT); Washington (District of Columbia); On-site; USD 48,000 - 65,000; Full time

Job summary

County of San Juan is seeking an Executive IT support professional to assist a federal government client in Washington, DC. The role serves as the first point of contact, resolving user issues with operating system knowledge and careful documentation.

Shift options are listed; an active Top Secret clearance is required. This full-time position requires current Top Secret/SCI eligibility and the ability to obtain necessary clearances.

Qualifications

• Active Top Secret clearance is required.

Responsibilities

• Provide executive IT support for a federal government client in Washington, DC.
• Serve as the first point of contact for user issues with operating systems and document resolutions thoroughly.

Skills

Operating system knowledge

Documentation

Job description

From the posting: Executive IT support for a federal government client in Washington, DC. Serves as the first point of contact, resolving user issues with operating system knowledge and careful documentation. Shift options are listed in the posting; an active Top Secret clearance is required.

Location: Washington, District of Columbia

Pay (as posted): Likely hourly rate: $35.04 - $47.40 (per the posting)

Schedule / appointment: Full time

• Per the posting title: all shifts available; active Top Secret clearance required
• Clearance (per the posting): must currently possess Top Secret; must be able to obtain Top Secret/SCI; public trust/other: None
• Requisition RQ229104
• Posted 2026-10-28

Verified open on the employer's official career site (Workday) on Oct 29, 2026 (ET).