Mid-Level Giving Associate

New York Public Radio, Inc; New York (NY); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Parental leave

Job summary

New York Public Radio, Inc. is seeking a Mid-Level Giving Associate to support our mid-level donor program with donor engagement, stewardship, and revenue growth.

You will perform donor acknowledgments, respond to inquiries, assist with events, and help manage multi-channel campaigns. Ideal candidates have 1-2 years in fundraising or customer-facing roles, strong organizational skills, and comfort using databases like Salesforce.

Qualifications

• 1-2 years of experience in fundraising, development operations, administration, or a customer-facing role.
• Proficient in Microsoft Word, Excel (including pivot tables), PowerPoint, and Outlook.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
• Comfort working with databases and spreadsheets; Salesforce preferred but not required.
• Experience with email systems and digital communications a plus.
• Excellent written and verbal communication skills.
• Professional, warm, and donor-centered approach to work.
• Ability to effectively solve problems as issues arise within the scope of work.
• Demonstrated interest in building a career in development or nonprofit management.
• Ability to work occasional evenings or weekends for donor events.
• Passion for public media and commitment to NYPR's mission.

Responsibilities

• Support timely, accurate donor acknowledgements reflecting NYPR values.
• Act as point of contact for mid-level donors via phone and email.
• Assist with donor stewardship activities and events.
• Provide logistical support for campaigns including renewals and upgrades.
• Project manage multi-channel communications schedule.
• Develop QA processes with Development Operations to improve data integrity.
• Run basic reports to support program analysis.
• Track departmental expenses and assist with invoicing.
• Provide operational support to allow focus on strategy and revenue.

Skills

Donor engagement

Communication

Organization

Customer service

Attention to detail

Cross-functional collaboration

Data entry / databases

Problem solving

Time management

Donor stewardship

Evenings/weekends availability

Tools

Salesforce

Microsoft Excel

Job description

Mid-Level Giving Associate

Reports to: Director, Mid-Level Giving

Position Overview

NYPR is seeking a highly organized, personable, and motivated Mid-Level Giving Associate who is eager to build a career in fundraising and donor engagement.

The Mid-Level Giving Associate plays an essential role in supporting NYPR’s mid-level donor program, which focuses on cultivating, stewarding, and upgrading individual donors making significant annual contributions. This role provides critical donor-facing, administrative, and data support that enables the program to operate efficiently, thoughtfully, and at scale.

This position is ideal for someone with 1-2 years of experience in development or customer-facing work who is excited about learning how donor programs function, values strong systems and follow-through, and brings a donor-centered mindset to their work.

The Associate reports to the Director of Mid-Level Giving and collaborates across the Development Team.

Responsibilities

Donor Engagement & Stewardship Support

• 1, Support a timely, accurate, and thoughtful donor acknowledgement process, ensuring mid-level donors are thanked and welcomed in ways that reflect NYPR’s values and donor-centered approach.
• 2. Serve as a point of contact for mid-level donors via phone and email, staff concierge hotlines, and respond to donor inquiries and account questions.
• 3. Assist with the preparation and execution of donor stewardship and cultivation activities, including events and small group gatherings.

Program & Campaign Support

• 1. Provide logistical support for mid-level giving campaigns, including renewal and upgrade appeals via direct mail and email.
• 2. Project manage a multi-channel communications schedule, keeping campaigns and outreach efforts on track with internal and external stakeholders.
• 3, Partner with Development Operations on developing quality assurance processes to maintain data integrity and improve donor segmentation.
• 4. Run basic reports to support program analysis and decision-making.
• 5. Track departmental expenses and assist with invoice processing.
• 6. Provide operational support as needed t to enable the Mid-Level Giving Team to focus on strategy, donor relationships, and revenue growth.

Professional Growth & Learning

• 1. Develop a working understanding of mid-level donor strategies, stewardship best practices, and fundraising operations.
• 2. Gain exposure to donor communications, campaign planning, and cross-functional collaboration within a complex development operation.
• 3. Contribute ideas and observations that help improve systems, processes, and donor experience over time.

Qualifications

• 1, 1-2 years of experience in fundraising, development operations, administration, or a customer-facing role.
• 2. Proficient in Microsoft Word, Excel (including pivot tables), PowerPoint, and Outlook.
• 3. Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
• 4. Comfort working with databases and spreadsheets; Salesforce preferred but not required.
• 5. Experience with email systems and digital communications a plus.
• 6. Excellent written and verbal communication skills.
• 7. Professional, warm, and donor-centered approach to work.
• 8. Ability to effectively solve problems as issues arise within the scope of work.
• 9. Demonstrated interest in building a career in development or nonpro f t management.
• 10.Ability to work occasional evenings or weekends for donor events.
• 11. Passion for public media and commitment to NYPR's mission.

Additional Information

• This is a full-time role with an annual salary range of $55,000.00 - $60,000.00. Salary offered within this range is determined by skills, experience, and organizational pay equity. New York Public Radio offers comprehensive medical, dental, and vision insurance, along with vacation time, personal days, sick time, and parental leave.

This is a hybrid position; Individuals are expected to be in the office two days a week. New York Public Radio is located in Lower Manhattan on specified days.

Commitment to Diversity, Equity & Inclusion

New York Public Radio is committed to diversity, equity, and inclusion. We continuously strive to place our employees at the center of our thinking and elevate inclusive practices to develop and support a more engaged and productive workforce. Our journalism and operations in the service of that journalism benefit from a broad range of perspectives, from all backgrounds, at all levels of the organization. Diversity is essential to honest, authentic, accurate storytelling and reportage; creating an institution in which all voices are encouraged, valued, and heard.

Equal Opportunity

New York Public Radio is an equal opportunity employer committed to achieving the goal of equal employment opportunity for all. Applicants and employees are considered and evaluated for positions without regard to mental or physical disability, race, creed, color, religion, gender, national origin, citizenship status, age, genetic information, military or veteran status, sexual orientation, marital status, employment status or any protected federal, state or local status unrelated to the performance of the work involved.