Seattle, United States
Redtech is helping our client with a Contractor search for a Mid level e-Commerce Product Manager with strong experience in Search & Discovery.
Duration – 6 months (extensions are possible)
Location – Greater Seattle, WA area. This role is mostly remote with 2-3 days/month onsite.
Contract Pay Rate - $7,650 - $8,500/month ($45-50/hr W2) DOE– this rate assumes full benefit participation. Pay r ateincreases if benefitsare declined
Benefits – (all are based on eligibility)
Choice of 2 Medical/RX insurance plans from Premera (BlueCross/Blue Shield national network)
Paid Time Off (PTO)
401(k) plan with company match
Company paid Life/AD&D insurance for employees whoparticipate in medical insurance
Must be able to successfully pass a background check
About the role
Our CLIENT is looking for a contract ProductManager to support their search and discovery experiences. This role is focusedon helping guests browse, search and choose the right cruise for theirvacation. The scope of this role includes owning the various landing pageexperiences, search/browse, and our cruise details page.
Responsibilities ofthis role include analyzing product usage data to inform decision making,collaborating with design and engineering partners to shipping new features andcapabilities, triaging bugs, conducting UAT, and engaging with stakeholders onroadmap priorities. You'll work closely with a PM lead to shape and deliver onthe product roadmap for your area; seeking feedback and input throughout thediscovery and delivery process. We value candidates who are execution-orientedrole where attention to detail, self-agency, and cross-team collaboration arecritical to success.
What you'll do
- Deliver on search feature enhancementsacross all phases of the SDLC, including natural language search, queryunderstanding, and improved results ranking and relevance.
- Define requirements for search relevance —ranking signals, filters and facets, sort behavior, and handling ofzero-result and low-result queries — in partnership with engineering anddata partners.
- Monitor search performance usingdashboards and ad hoc analysis (e.g., search-to-details conversion,zero-result rate, filter usage, query reformulation), and use findings toprioritize the backlog.
- Plan and read A/B tests for search andranking changes, partnering with analytics to define success metrics andguardrails before launch.
- Triage and manage the day-to-day intake offeature requests, bugs, and issues flagged by stakeholders, partner teams,and QA, and groom the backlog as it aligns to top-level businesspriorities.
- Partner with engineering teams to analyzeroot cause of reported issues and track fixes through resolution, frominitial report to verification, while keeping requesting stakeholdersupdated on status.
- Support user acceptance testing andrelease readiness by defining and verifying acceptance criteria,coordinating testing efforts across partner teams, and managing go/no-gochecklists ahead of launches.
- Maintain clear product documentation ofrequirements, decisions, and processes in Confluence and Jira.
What we're looking for
- 3-5 years of experience as a productmanager in a consumer facing product role at a large enterprise company,with hands-on experience delivering search, discovery, or browsingsolutions.
- Working knowledge of how search systemswork — indexing, query parsing, relevance tuning, and faceted navigation —and experience with at least one search platform (e.g., Elasticsearch/AWSOpenSearch, Lucidworks Fusion, Algolia, Coveo, Bloomreach).
- Experience measuring search quality andrunning experiments — A/B testing, click-through and conversion metrics,and relevance measures such as NDCG or MRR.
- Exposure to AI-powered and semantic search(e.g., embeddings, vector retrieval, intent classification, LLM-basedquery understanding), with a practical sense of where it improves theguest experience and where structured filters work better.
- Working familiarity with agile/Scrumpractices and tools like Jira and Confluence.
- Fluency with data analytics and using datato identify and prioritize issues, not just report on them.
- Strong written and verbal communication;able to coordinate confidently across multi-disciplinary and technicalteams, and translate between business stakeholders and engineering.
- AI native — skilled working withstate-of-the-art AI tooling and interest in staying current with emergingtechnologies in this space.
- Nice to have: similar and relevant Retail industry expereince is ideal. Also travel or hospitalityindustry experience, or search experience in a complex-inventory domain(dates, pricing, and availability) such as travel, ticketing, or realestate .