Mid-Level DocuSign/CLM Developer (Remote)

d97dc9de-74cf-418a-8f44-cd8ba295367f; Richmond (VA); Remote; USD 105,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off

11 paid federal holidays

Flexible spending accounts

Professional development reimbursement

Job summary

VIATEQ is seeking a Mid-Level DocuSign/CLM Developer to support a federal government customer. The role is remote and requires ability to obtain a Public Trust.

You will design, configure, deploy, and sustain DocuSign capabilities within CRM, integration, and platform services, collaborating with cybersecurity, architecture, and product teams to deliver secure, compliant digital workflows. The position focuses on eSignature, CLM, templates, envelopes, APIs, webhooks, and lifecycle integrations,

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, Data Analytics, Cybersecurity, or related discipline, or equivalent work experience.
• 4+ years of hands-on platform development or integration experience in complex environments.
• Hands-on experience with DocuSign implementation, configuration, development, integration, testing, or operations.
• Experience with Agile delivery teams and translating stakeholder needs into maintainable technical outcomes.

Responsibilities

• Design, configure, develop, integrate, test, document, and sustain DocuSign capabilities using eSignature, CLM, templates, envelopes, PowerForms, Connect webhooks, REST APIs, identity integration, workflow configuration, and reporting.
• Configure eSignature and CLM templates, workflows, APIs, envelope routing, data mappings, webhooks, and agreement lifecycle integrations.
• Translate business, mission, security, accessibility, and operational requirements into practical technical solutions.
• Support platform architecture, backlog refinement, implementation planning, release readiness, and production transition activities.
• Develop reusable patterns, configuration standards, automation, documentation, and support procedures that reduce delivery and sustainment risk.
• Troubleshoot complex issues across platform configuration, code, data, APIs, identity, security, performance, and user experience.
• Collaborate with cybersecurity, privacy, data, infrastructure, QA, and change management teams to align delivery with federal operating expectations.
• Maintain clear technical documentation, design decisions, implementation notes, test evidence, and operational runbooks.

Skills

DocuSign expertise

APIs & integration

Security & compliance

Documentation

Communication skills

Education

Bachelor's degree in Computer Science / Information Systems / Software Engineering

Tools

DocuSign

Salesforce

ServiceNow

Atlassian

Job description

VIATEQ is looking for a Mid-Level DocuSign/CLM Developer to support our Prime contractor and government customer. The position is remote. This position requires the candidate to be able to obtain a Public Trust.We are seeking a Mid-Level DocuSign / CLM Developer to support the CRM, Integration, and Platform Services workforce. This role will support digital agreement workflows, eSignature, CLM, document generation, workflow integration, and secure transaction automation while helping the customer deliver secure, reliable, accessible, and maintainable digital services. The successful candidate will develop, configure, test, document, and support platform capabilities under the direction of senior engineers and architects and will work closely with government stakeholders, architects, engineers, product owners, cybersecurity, operations, and business users to convert requirements into mission-aligned platform capabilities.The Mid-Level DocuSign / CLM Developer will provide hands-on platform development or integration support for DocuSign capabilities within the CRM, Integration, and Platform Services environment.

Responsibilities:

• Design, configure, develop, integrate, test, document, and sustain DocuSign capabilities using DocuSign eSignature, CLM, templates, envelopes, PowerForms, Connect webhooks, REST APIs, identity integration, workflow configuration, and reporting.
• Configure eSignature and CLM templates, workflows, APIs, envelope routing, data mappings, webhooks, and agreement lifecycle integrations.
• Translate business, mission, security, accessibility, and operational requirements into practical technical solutions.
• Support platform architecture, backlog refinement, implementation planning, release readiness, and production transition activities.
• Develop reusable patterns, configuration standards, automation, documentation, and support procedures that reduce delivery and sustainment risk.
• Troubleshoot complex issues across platform configuration, code, data, APIs, identity, security, performance, and user experience.
• Collaborate with cybersecurity, privacy, data, infrastructure, QA, and change management teams to align delivery with federal operating expectations.
• Maintain clear technical documentation, design decisions, implementation notes, test evidence, and operational runbooks.

Required Education and Experience:

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, Data Analytics, Cybersecurity, or a related discipline, or equivalent work experience.
• 4+ years of experience in hands-on platform development or integration, preferably in complex enterprise or government environments.
• Hands-on experience with DocuSign implementation, configuration, development, integration, testing, or operations.
• Experience working with Agile delivery teams and translating stakeholder needs into maintainable technical outcomes.

Preferred Education and Experience:

• DocuSign certification, CLM implementation training, Salesforce certification, API integration certification, or comparable platform credential.
• Experience supporting federal government IT environments, Public Trust programs, or regulated enterprise delivery.
• Experience with Section 508, cybersecurity, auditability, data protection, and operational documentation expectations.

Required Skills and Competencies:

• Strong hands-on knowledge of DocuSign capabilities, implementation patterns, administration, development, integration, and lifecycle management.
• Ability to design and implement secure, supportable, upgrade-aware solutions that avoid unnecessary customization and reduce technical debt.
• Experience with APIs, identity and access controls, data management, testing, monitoring, troubleshooting, and release coordination.
• Ability to document technical designs, configuration decisions, operational procedures, test results, and risks in clear business and technical language.
• Strong communication skills with the ability to work across government stakeholders, product owners, engineers, QA, cybersecurity, and operations teams.
• Ability to obtain a Public Trust clearance.

Preferred Skills and Competencies:

• Experience with DevSecOps practices, CI/CD pipelines, automated testing, infrastructure as code, or platform release automation.
• Knowledge of federal security and compliance concepts including NIST controls, FISMA, FedRAMP-authorized services, audit evidence, and least privilege.
• Experience improving platform governance, reuse, documentation, observability, and operational readiness.
• Familiarity with Microsoft 365, ServiceNow, Atlassian, Snowflake, data catalog, CRM, or enterprise integration ecosystems.

Compensation Range:

$105,000 - 135,000. This represents the typical compensation range for this position based on experience, location, and other factors.

About VIATEQ

VIATEQ is a proactive provider of collaborative solutions for federal government agencies. Our collaborative service framework and flexibility allow employees, customers, and business partners to work together successfully anywhere, anytime. VIATEQ's service areas also allow government agencies to respond to competitive pressures and achieve new performance levels.

VIATEQ offers competitive compensation and a comprehensive benefits package, including

• medical, dental, and vision insurance
• a 401(k) plan
• paid time off
• 11 paid federal holidays
• flexible spending accounts
• a professional development reimbursement

Equal Opportunity Statement:

VIATEQ provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, and retaliation in accordance with applicable federal, state, and local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.