Mid-Level Administrator

GovCIO; Denver (CO); On-site; USD 70,000 - 75,000; Full time

Job summary

GovCIO is seeking a Mid Level Administrator in Denver, CO for an onsite IT support role. You will install, troubleshoot, and service PCs and network equipment, maintain network diagrams and logs, and train users in hardware and software. A Bachelor's degree with 5-8 years of experience is required, plus 7 years in IT and Tier 1/2 support.

Azure Admin required or to be achieved within 6 months of onboarding; US Mint Public Trust clearance is mandatory. This role is full-time and based in Denver.

Qualifications

• 7 years IT experience.
• Tier 1/2 infrastructure and operations support.
• Azure Admin (MCA) within 6 months of onboarding.
• Clearance for US Mint Public Trust.

Responsibilities

• Provide Tier 1 and 2 IT infrastructure and operations support.
• Install, troubleshoot, service and repair PCs and network equipment.
• Maintain network diagrams, trouble logs and installation records.
• Develop training materials and train users in hardware and software.

Skills

IT experience

Tier 1/2 support

Training users

Education

Bachelor's degree

Tools

Microsoft Azure Admin

Job description

GovCIO is currently hiring for a Mid Level Administrator. This position will be located in Denver, CO, and will be an onsite position.

Responsibilities

Provides technical support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors. Provides personal computer, hardware, and software support. Installs, services, and repairs personal computers and installs attendant software. Connects personal computers and terminals to existing data networks. Maintains network diagrams and circuit records. Maintains trouble logs. Instructs users in the use of personal computers and networks. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases. Performs basic PC, PBX, and network software programming.

• Confers with staff, users, and management to establish requirements for new systems or modifications.
• Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
• Answers questions or resolves computer problems for clients or staff in person, via telephone or from a remote location.
• Maintains record of daily data communication transactions, problems and remedial action taken, and installation activities.
• Develops training materials and procedures, and/or trains users in the proper use of hardware and software.

Qualifications

Bachelor's with 5 - 8 years (or commensurate experience)

Required Skills and Experience

• 7 years experience in IT
• Experience providing Tier 1 and Tier 2 infrastructure and operation support for all IT service areas
• MCA Microsoft Azure Admin - Required for all Senior Administrator within 6 of months of onboarding

Clearance Required: Must be able to acquire and maintain a US Mint Public Trust Clearance

Preferred Skills and Experience

• Associate degree in relevant Field – Preferred.
• Manufacturing environment experience setting preferred.

Posted Salary Range

USD $70,000.00 - USD $75,000.00 /Yr.