Microsoft Tech Solutions Specialist

Best Buy; Whitehall (Lehigh County); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being benefits

Job summary

Best Buy in Whitehall, PA is seeking a Retail Sales Specialist to help customers find the right Microsoft products. You will engage with shoppers, answer questions and provide product recommendations.

The role emphasizes customer experience, ongoing learning, and staying current with promotions. It offers competitive pay, employee discounts, and wellbeing benefits as part of a supportive team.

Qualifications

• Must be at least 18 years old.
• 1 year of experience in sales, customer service or related field.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule, including holidays, nights and weekends.

Responsibilities

• Engage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
• Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences
• Use available tools to stay current on promotional initiatives and help drive profitable growth
• Generate future opportunities by discovering customers’ current and long-term tech needs
• Embrace our learning culture to continuously improve existing skills while acquiring new ones
• Maintain specified department merchandising and organization

Skills

Sales

Customer service

Teamwork

Flexible schedule

Tools

POS systems

Retail software

Job description

Best Buy in Whitehall, PA is seeking a Retail Sales Specialist to help customers find the right Microsoft products. You will engage with shoppers, answer questions and provide product recommendations.

The role emphasizes customer experience, ongoing learning, and staying current with promotions. It offers competitive pay, employee discounts, and wellbeing benefits as part of a supportive team.