Microsoft Tech Solutions Advisor

Best Buy; Overland Park (KS); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Well-being support

Job summary

Best Buy is seeking a Retail Sales Specialist for Microsoft products to engage with customers, understand their needs and budget, and provide expert service and memorable solutions in-store. You’ll maintain knowledge through trainings, certifications and self-development, support with promotions, and help customers feel excited and confident about technology.

The role emphasizes teamwork, flexibility for holidays and weekends, and opportunities in a dynamic, customer-focused environment.

Qualifications

• Must be at least 18 years old.
• 1 year of experience in sales, customer service or related field.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule, including holidays, nights and weekends.
• Prior experience serving as a specialist in premium, luxury or complex technology solutions.
• 1 year of experience working with consumer electronics products and services.

Responsibilities

• Engage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
• Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences
• Use available tools to stay current on promotional initiatives and help drive profitable growth
• Generate future opportunities by discovering customers’ current and long-term tech needs
• Embrace our learning culture to continuously improve existing skills while acquiring new ones
• Maintain specified department merchandising and organization

Skills

Sales experience

Customer service

Team player

Flexible schedule

Premium tech solutions

Consumer electronics knowledge

Job description

Best Buy is seeking a Retail Sales Specialist for Microsoft products to engage with customers, understand their needs and budget, and provide expert service and memorable solutions in-store. You’ll maintain knowledge through trainings, certifications and self-development, support with promotions, and help customers feel excited and confident about technology.

The role emphasizes teamwork, flexibility for holidays and weekends, and opportunities in a dynamic, customer-focused environment.