Microsoft Modern Work Engineer

ConRes; Bedford (MA); On-site; USD 155,000 - 175,000; Full time

Job summary

ConRes is seeking an experienced Microsoft Modern Work Engineer to deliver Microsoft 365, endpoint, security, collaboration, and infrastructure solutions across multiple customer environments.

The role requires hands-on expertise with SCCM/MECM, Hyper-V, SCVMM, Entra ID, and PowerShell, with opportunities to design, implement, migrate, and optimize in a fast-paced MSP setting.

Qualifications

• 5+ years of hands-on Microsoft technology experience.
• Strong Microsoft Modern Work and Microsoft 365 experience.
• Hands-on SCCM/MECM, Hyper-V, and SCVMM experience.
• PowerShell and scripting skills.
• Strong communication and analytical abilities.
• Ability to work independently across multiple customer environments.

Responsibilities

• Design, implement, and support Microsoft 365 environments across customer tenants.
• Configure Exchange Online, SharePoint Online, OneDrive, Teams, and Purview.
• Manage security policies including CA, MFA, and identity protection.
• Deploy Windows Autopilot, Entra ID Join, and Intune enrollment.
• Administer SCCM/MECM and perform OS deployments and upgrades.
• Troubleshoot complex Microsoft 365 and endpoint issues and migrations.

Skills

Microsoft Modern Work

PowerShell scripting

Communication skills

Analytical troubleshooting

Independent work

Tools

SCCM/MECM

Hyper-V

SCVMM

Entra ID / Active Directory

Defender for Endpoint

Job description

ConRes is seeking an experienced Microsoft Modern Work Engineer to deliver Microsoft 365, endpoint, security, collaboration, and infrastructure solutions.

The ideal candidate has hands‑on experience with Microsoft Modern Work technologies and strong expertise in SCCM/MECM, Hyper‑V, and SCVMM.

This MSP‑based role supports multiple customer environments through assessments, design, implementations, migrations, troubleshooting, and support.

Power BI experience preferred.

Responsibilities

Microsoft 365 / Modern Work

• Design, configure, and support Microsoft 365 environments.
• Exchange Online
• SharePoint Online
• OneDrive for Business
• Microsoft Teams
• Microsoft Purview
• Manage Conditional Access, MFA, identity, compliance, and security policies.
• Configure Windows Autopilot and Hybrid Entra ID Join.
• Manage Intune enrollment, compliance, configuration, apps, and endpoint security.
• Deploy Microsoft Defender for Endpoint and integrate it with Microsoft 365.
• Support Purview security, compliance, information protection, retention, and DLP.
• Optimize, harden, and remediate Microsoft 365 tenants.
• Support Microsoft 365 tenant‑to‑tenant and cloud migrations.
• Troubleshoot complex Microsoft 365 and endpoint issues.
• Design, deploy, administer, and support SCCM/MECM environments.
• Manage application deployment, software distribution, patching, inventory, and compliance.
• Maintain SCCM collections, task sequences, baselines, and deployment workflows.
• Perform Windows OS deployments and upgrades.
• Troubleshoot SCCM clients, site roles, deployments, and software updates.
• Support SCCM and Intune co‑management.
• Create PowerShell automation and administrative tools.

Hyper‑V

• Design, deploy, configure, and support Hyper‑V environments.
• Manage VMs, virtual networking, storage, and high availability.
• Support Hyper‑V clusters and Windows Server virtualization.
• Provision, migrate, maintain, and troubleshoot virtual machines.
• Resolve virtualization performance, connectivity, storage, and availability issues.
• Assist with physical‑to‑virtual and virtual‑to‑virtual migrations.
• Design, upgrade/deploy, configure, and administer SCVMM.
• Manage Hyper‑V hosts and VMs through SCVMM.
• Configure SCVMM fabric, host groups, networks, storage, templates, and libraries.
• Provision and migrate VMs using SCVMM.
• Troubleshoot SCVMM and Hyper‑V infrastructure.
• Integrate SCVMM‑managed infrastructure with broader Microsoft environments.

Power BI

Power BI experience is preferred and may support reporting, analytics, and operational insights.

Candidates with Power BI experience may help with:

• Building Power BI dashboards and reports.
• Creating operational and management reports.
• Connecting Power BI to Microsoft 365, SQL Server, and other data sources.
• Reporting on endpoint, security, licensing, compliance, and operations metrics.
• Using Power Query and DAX.

MSP / Professional Services

• Conduct customer technical assessments and discovery.
• Support solution architecture and technical design.
• Create implementation plans and technical documentation.
• Deliver Microsoft 365, Intune, SCCM, Hyper‑V, and SCVMM projects.
• Support migrations, upgrades, deployments, and modernization efforts.
• Engage directly with customer IT teams and business stakeholders.
• Manage multiple customer projects and technical issues at once.
• Provide escalation troubleshooting and support.
• Document customer environments and configurations accurately.
• Participate in maintenance windows and after‑hours work as needed.
• Follow MSP change management, security, documentation, and ticketing standards.
• Stay current on Microsoft products, cloud services, security technologies, and best practices.

The pay range for this position is $155,000 – $175,000 per year.

This range reflects the annual salary that Continental Resources reasonably and in good faith expects to pay for this position at the time of posting, consistent with the Massachusetts Pay Transparency Law (M.G.L. c. 149, § 105E).

Job Requirements

Required Qualifications

• 5+ years of hands‑on Microsoft technology experience.
• Strong Microsoft Modern Work and Microsoft 365 experience.
• Hands‑on SCCM/MECM experience.
• Hands‑on Hyper‑V experience.
• Hands‑on SCVMM experience.
• Strong Microsoft Entra ID and Active Directory experience.
• Experience managing enterprise Windows 10/11 environments.
• Strong PowerShell and scripting skills.
• Strong knowledge of DNS, DHCP, TCP/IP, networking, and Windows infrastructure.
• Strong troubleshooting and analytical skills.
• Ability to work independently across multiple customer environments.
• Strong written and verbal communication skills.
• Ability to explain technical concepts to technical and non‑technical audiences.

Preferred Qualifications

• Power BI experience.
• Relevant Microsoft certifications, such as:
• MS-102 – Microsoft 365 Administrator
• SC-300 – Identity and Access Administrator
• SC-200 – Security Operations Analyst
• SC-400 – Information Protection Administrator
• Experience with Microsoft Defender for Endpoint.
• Experience with Microsoft Purview.
• Experience with Windows Autopilot.
• Experience with Azure or Azure Arc.
• Experience with Azure Virtual Desktop.
• Experience with Windows Server Failover Clustering.
• Microsoft Graph experience.
• SharePoint and OneDrive migration experience.
• Familiarity with NIST, CIS, or Microsoft Secure Score frameworks.
• Experience with third‑party MDM or UEM platforms.