Microsoft Dynamics Consultant

Hadiamondstar Software Solutions LLC; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Hadiamondstar Software Solutions LLC in the United States seeks a senior Microsoft Dynamics 365 CRM Commercial Business Consultant with deep expertise in Dynamics 365 Sales/CRM and commercial operations. You will lead CRM initiatives across sales, marketing, and pricing, and partner with leadership to shape adoption and process improvements.

The role emphasizes independent work, strong requirements gathering, and change management, with responsibilities to translate business needs into CRM

Qualifications

• Proven experience gathering business requirements for CRM solutions.
• Experience leading CRM adoption and change management.
• Ability to translate commercial operations needs into CRM enhancements.

Responsibilities

• Lead business-side CRM activities and drive Dynamics 365 adoption.
• Work with sales, marketing, and commercial leadership to improve sales processes.
• Gather business requirements and translate them into CRM enhancements.
• Assess sales methodologies, pricing workflows, and commercial operations.
• Manage CRM enhancement backlogs, priorities, and roadmaps.
• Drive stakeholder engagement, change management, and process improvements.

Skills

CRM requirements gathering

Sales transformation

Stakeholder management

Dynamics 365 adoption

Tools

Dynamics 365

Job description

We are looking for a senior Microsoft Dynamics 365 CRM Commercial Business Consultant with strong experience in Dynamics 365 Sales/CRM and commercial business operations.

Key Responsibilities:

• Lead business-side CRM activities and drive Dynamics 365 adoption.
• Work with sales, marketing, and commercial leadership to improve sales processes.
• Gather business requirements and translate them into CRM enhancements.
• Assess sales methodologies, pricing workflows, and commercial operations.
• Manage CRM enhancement backlogs, priorities, and roadmaps.
• Drive stakeholder engagement, change management, and process improvements.

Required Skills:

• Good understanding of sales, marketing, pricing, and commercial operations.
• Experience in CRM adoption, sales transformation, and business process improvement.
• Strong business requirements gathering and stakeholder management skills.
• Ability to work independently and engage with senior business leaders.

Preferred:

• Chemical, manufacturing, or B2B industry experience.
• Experience as a CRM Product Owner, Commercial CRM Lead, or Sales Transformation Lead.
• Dynamics 365 functional consulting and change management experience.