Microsoft Dynamics 365 Finance & Operations Implementation Lead

Crowe; Cleveland (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

Crowe is seeking a Manager or Senior Manager specializing in Microsoft Dynamics 365 Finance & Operations to lead complex ERP implementation and finance transformation engagements. This role is designed for an experienced D365 Finance & Operations professional who can combine deep functional expertise with strong project and client leadership.

You will guide clients through the full implementation lifecycle, from business process assessment and solution design through configuration,

Qualifications

• Experience leading Dynamics 365 Finance & Operations implementations.
• Ability to translate business and accounting needs into scalable ERP solutions.
• Strong leadership of cross-functional teams and client relationships.

Responsibilities

• Lead end-to-end Microsoft Dynamics 365 Finance & Operations implementations and transformation programs.
• Oversee functional workstreams across requirements, process design, configuration, testing, data migration, integrations, deployment, and stabilization.
• Coordinate training, documentation, change management, and knowledge transfer.
• Provide leadership during post-go-live stabilization and continuous improvement efforts.
• Coach and develop consultants and contribute to consistent delivery practices across engagements.

Skills

D365 Finance & Operations

ERP Implementations

Project Leadership

Education

Bachelor's degree in relevant field

Tools

Microsoft Dynamics 365

Job description

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

Consulting is a dynamic business focused on solving problems for our clients and serving our core markets through innovative solutions. As technology and AI continue to reshape the consulting landscape, we are looking for individuals who are curious, adaptable, and eager to learn. At Crowe, consultants are expected to build both technical and transferable skills, think critically, and use technology to solve real business problems. In this role, you will continuously learn, collaborate across teams, and explore how tools, including emerging AI capabilities, can improve efficiency, insights, and client outcomes. As you grow, you’ll also begin to take ownership of client relationships, contribute to account strategy, and support the delivery of high-impact work. Developing a sense of account leadership, including understanding client needs, ensuring delivery excellence, and building trusted partnerships, is part of what sets successful consultants apart. Success in this role comes from a growth mindset, strong communication skills, advanced critical thinking, and the ability to navigate new challenges with confidence.

What It Means To Be a Consultant At Crowe

Consulting is a dynamic business focused on solving problems for our clients and serving our core markets through innovative solutions. As technology and AI continue to reshape the consulting landscape, we are looking for individuals who are curious, adaptable, and eager to learn. At Crowe, consultants are expected to build both technical and transferable skills, think critically, and use technology to solve real business problems. In this role, you will continuously learn, collaborate across teams, and explore how tools, including emerging AI capabilities, can improve efficiency, insights, and client outcomes. As you grow, you’ll also begin to take ownership of client relationships, contribute to account strategy, and support the delivery of high-impact work. Developing a sense of account leadership, including understanding client needs, ensuring delivery excellence, and building trusted partnerships, is part of what sets successful consultants apart. Success in this role comes from a growth mindset, strong communication skills, advanced critical thinking, and the ability to navigate new challenges with confidence.

Role Summary

Crowe is seeking a Manager or Senior Manager specializing in Microsoft Dynamics 365 Finance & Operations to lead complex ERP implementation and finance transformation engagements. This role is designed for an experienced D365 Finance & Operations professional who can combine deep functional expertise with strong project and client leadership. You will guide clients through the full implementation lifecycle, from business process assessment and solution design through configuration, testing, deployment, and post-go-live optimization. The ideal candidate brings strong knowledge of D365 Finance and experience leading finance-related workstreams. Expertise in Project Management & Accounting and/or Asset Leasing and Lease Accounting is highly preferred but not required to succeed in the role. You will serve as a trusted advisor to CFOs, controllers, finance leaders, business process owners, and IT stakeholders while leading cross-functional implementation teams and ensuring that D365 solutions deliver measurable business value.

Key Responsibilities

Dynamics 365 Finance & Operations Leadership

• Lead end-to-end Microsoft Dynamics 365 Finance & Operations implementations and transformation programs.
• Own or oversee functional workstreams across requirements, process design, configuration, testing, data migration, integrations, deployment, and stabilization.
• Conduct business process assessments, fit-gap analyses, solution reviews, and design workshops.
• Translate business, finance, and accounting requirements into scalable D365 Finance & Operations solutions.
• Develop and review functional designs, solution blueprints, configuration documentation, test strategies, and training materials.
• Ensure solutions align with D365 product capabilities, implementation methodology, security requirements, reporting needs, and client objectives.

Finance Functional Expertise

• General ledger and financial dimensions
• Accounts payable and accounts receivable
• Cash and bank management
• Fixed assets
• Budgeting and financial reporting
• Intercompany accounting
• Expense management
• Revenue recognition and related financial processes
• Advise clients on finance operating models, process improvements, internal controls, and ERP-enabled transformation.
• Ensure that proposed solutions support accurate accounting, effective controls, auditability, and management reporting.
• Partner with technical architects and integration teams to ensure finance requirements are properly represented in the overall solution architecture.

Engagement and Project Leadership

• Manage project scope, schedule, budget, risks, dependencies, resources, and deliverable quality.
• Lead cross-functional teams that may include functional consultants, technical architects, developers, data migration specialists, integration leads, testers, and change management professionals.
• Establish governance routines, status reporting, issue escalation, decision management, and quality controls.
• Coach and develop consultants and contribute to consistent delivery practices across engagements.
• Support proposal development, estimates, statements of work, solution demonstrations, and client presentations.

Client Advisory and Stakeholder Management

• Serve as a senior client-facing advisor throughout the engagement lifecycle.
• Facilitate workshops with finance executives, accounting SMEs, operational leaders, IT teams, and business process owners.
• Communicate complex functional, accounting, and technical concepts clearly to both executive and working-team audiences.
• Identify opportunities for process improvement, solution optimization, and future-state capability development.
• Build trusted relationships that support successful delivery and long-term client partnerships.

Testing, Deployment, and Adoption

• Oversee conference room pilots, system integration testing, user acceptance testing, defect management, and business readiness.
• Lead or support data validation, cutover planning, deployment readiness, and go-live execution.
• Coordinate training, documentation, change management, and knowledge transfer.
• Provide leadership during post-go-live stabilization and continuous improvement efforts.

Required Qualifications

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