Microsoft Dynamics 365 ERP Operations Solution Architect
Crowe
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Job summary
Crowe seeks an experienced Manager – D365 ERP Operations Implementation Architect to lead strategic ERP initiatives for clients. You will architect, implement, and optimize Microsoft Dynamics 365 ERP Operations across finance and supply chain, guiding teams and communicating effectively with stakeholders.
You will collaborate with cross‑functional teams to modernize procurement, inventory, manufacturing, planning, and asset management, while mentoring consultants and driving delivery excellence.
Qualifications
- Bachelor's degree required.
- Microsoft Dynamics 365 certification required; MBA/JD/PhD may substitute.
- 7+ years implementing Microsoft Dynamics 365 ERP Operations (Finance & Supply Chain).
- Experience leading full lifecycle ERP implementations.
- Deep functional expertise across supply chain and operations processes.
- Experience designing ERP solution architecture including integrations and security.
- Experience developing functional requirements, designs, testing strategies, and docs.
- Strong client‑facing consulting, communication, and facilitation skills.
- Experience mentoring teams and traveling for client engagements.
Responsibilities
- Lead architecture, design, and implementation of D365 ERP Operations solutions.
- Design architectures including integrations, data mgmt, and security.
- Configure D365 modules: Sales, Purchasing, Inventory, Warehouse, Production, Planning, PMI, Asset mgmt.
- Develop functional designs for enhancements and customizations.
- Guide clients through process improvements to maximize ERP capabilities.
- Partner with executives to translate requirements into scalable ERP solutions.
- Lead testing, QA, and validation with comprehensive documentation.
- Mentor consultants and stay current on ERP innovations.
Skills
Education
Tools
Job description
At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.
At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.
Consulting is a dynamic business focused on solving problems for our clients and serving our core markets through innovative solutions. As technology and AI continue to reshape the consulting landscape, we are looking for individuals who are curious, adaptable, and eager to learn. At Crowe, consultants are expected to build both technical and transferable skills, think critically, and use technology to solve real business problems. In this role, you will continuously learn, collaborate across teams, and explore how tools, including emerging AI capabilities, can improve efficiency, insights, and client outcomes.
In management at Crowe, you play a pivotal role in leading teams, guiding project execution, and deepening client relationships. You are expected to contribute to account planning, identify opportunities to add value, and ensure high-quality delivery. As your responsibilities expand, you take on broader account ownership, balancing project leadership with growing involvement in client strategy and solution development.
Success in this role comes from a growth mindset, strong communication skills, advanced critical thinking, and the ability to navigate new challenges with confidence.
At Crowe, you'll work alongside experienced professionals who are passionate about helping clients solve complex business challenges. We invest in your professional growth through continuous learning, leadership development, and opportunities to work on innovative, large-scale transformation initiatives. You'll have the opportunity to make a meaningful impact while building a rewarding career in a collaborative, inclusive, and entrepreneurial environment.
At Crowe, our Microsoft Business Applications practice helps organizations transform their operations through innovative, technology-enabled solutions. As a Manager – D365 ERP Operations Implementation Architect, you will play a strategic leadership role in designing and delivering Microsoft Dynamics 365 ERP Operations solutions that drive operational excellence and business transformation for our clients.
In this client-facing role, you'll combine deep functional and technical expertise with strong consulting skills to architect enterprise solutions, lead implementation teams, mentor consultants, and serve as a trusted advisor throughout the project lifecycle. You'll collaborate with cross-functional teams to deliver high-quality implementations while helping clients modernize supply chain, manufacturing, inventory, procurement, and operational processes.
If you're passionate about solving complex business challenges, building lasting client relationships, and leading transformational ERP implementations, we'd love to meet you.
As a Manager, you will provide leadership across solution architecture, implementation delivery, and client engagement by:
- Lead the architecture, design, and implementation of Microsoft Dynamics 365 ERP Operations solutions aligned to client business objectives and industry best practices.
- Design comprehensive solution architectures including system integrations, data management, and application security.
- Configure D365 ERP Operations modules including:
- Sales
- Purchasing
- Inventory Management
- Warehouse Management
- Production
- Planning
- Product Information Management
- Asset Management
- Additional operations and supply chain capabilities
- Develop functional solution designs for system enhancements and customizations across operations and logistics processes.
- Analyze and optimize business processes to maximize the capabilities of Microsoft Dynamics 365 ERP.
- Partner with executive stakeholders and business users to understand operational requirements and translate them into scalable ERP solutions.
- Lead requirements gathering workshops and develop functional specifications, business scenarios, and solution documentation.
- Serve as a trusted advisor throughout implementation, providing functional and technical guidance while building strong client relationships.
- Support organizational change by developing training materials, conducting user training, and driving user adoption.
- Lead solution testing, quality assurance, and validation activities through comprehensive test plans, test cases, and execution.
- Produce high-quality functional documentation, business process documentation, design specifications, and testing artifacts.
- Manage project deliverables, identify implementation risks, and proactively communicate mitigation strategies to project leadership.
- Collaborate with project managers, developers, business analysts, change management professionals, and cross-functional delivery teams to ensure successful implementations.
- Mentor and develop consultants by sharing technical knowledge, best practices, and implementation experience.
- Stay current on Microsoft Dynamics 365 ERP innovations, emerging technologies, and industry trends.
- Help shape the practice's ERP strategy by identifying new service offerings and technology opportunities.
- Support business development efforts by identifying client opportunities, contributing to proposals, participating in sales pursuits, and helping develop go-to-market strategies.
- Collaborate with Microsoft, third-party vendors, and strategic partners to deliver integrated client solutions.
- Bachelor's degree
- Microsoft Dynamics 365 certification relevant to ERP Operations or Supply Chain Management required. Candidates who have earned an MBA, JD, PhD, or Master's degree in Supply Chain Management may substitute the certification requirement.
- 7+ years of experience implementing Microsoft Dynamics 365 ERP Operations (Finance & Supply Chain Management) or equivalent ERP solutions.
- Experience leading full lifecycle ERP implementations from solution design through deployment and post-go-live support.
- Deep functional expertise across supply chain and operational business processes including procurement, inventory, warehousing, manufacturing, production, planning, and asset management.
- Experience designing ERP solution architecture including integrations, data management, and security.
- Experience developing functional requirements, solution designs, testing strategies, and implementation documentation.
- Strong client-facing consulting, communication, facilitation, and presentation skills.
- Demonstrated experience leading project workstreams and mentoring implementation teams.
- Ability to travel as client engagements require.
- Experience with Azure integration services, Power Platform, Dataverse, or related Microsoft technologies.
- Experience integrating D365 ERP with CRM, ISV solutions, manufacturing systems, warehouse automation, or third-party applications.
- Knowledge of data migration strategies, enterprise integration patterns, and ERP security architecture.
- Experience leading large, complex enterprise transformation initiatives.
- Prior consulting experience with a professional services organization.
- Experience supporting business development activities, proposal development, and client presentations.
- Demonstrated success leading teams, coaching consultants, and developing high-performing talent.
We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.
The application deadline for this role is 12/31/2026.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $103,200.00 - $210,900.00 per year.
Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory
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