Microsoft Dynamics 365 Developer

Ascyndent; Cleveland (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Ascyndent is seeking a Dynamics 365 consultant in Cleveland to design and implement enterprise CRM solutions. You will build forms, workflows, and integrations within Dynamics 365, collaborating with business users to tailor the platform to their needs.

You’ll lead customer service configurations and omnichannel setups, ensure secure and scalable solutions, and contribute to architecture while mentoring teammates on development practices.

Qualifications

• At least 3 years experience with Microsoft Dynamics 365 including CE, Sales, and Customer Service modules
• Experience building custom applications, modifications, integrations, data conversions, workflows, and custom reports for Dynamics 365
• Experience integrating Dynamics 365 with Azure Blob for document management
• Solid SDLC experience with Agile and/or Waterfall methodologies

Responsibilities

• Design forms, workflows, web services, plugins to meet business requirements within Dynamics 365
• Design and develop Dynamics 365 components and third‑party integrations
• Lead the Dynamics 365 Customer Service implementation including case management, service scheduling, knowledge management, and omnichannel capabilities
• Ensure solutions are lightweight, scalable, secure, and of high quality
• Configure Microsoft Dynamics 365 with business users to meet requirements
• Develop and maintain applications, workflows, reports, and database structures
• Participate in solution architecture and assess impacts on other systems
• Participate in requirements analysis with business analysts and users
• Create design and technical specifications documents
• Assist and mentor other developers in coding and techniques

Skills

Microsoft Dynamics 365

Azure Blob integration

Dynamics 365 customizations

SDLC / Agile / Waterfall

Job description

At Ascyndent we believe Digital transformation is all about leveraging information and technology to enhance the human experience. It is also about transformative execution. Our teams bring business visions and strategies into reality leveraging technology capabilities.

Our consultants leverage innovative capabilities and deep domain expertise to develop short and long-term strategies aligned with your enterprise goals, skill requirements and technology platforms. As an experienced member of our team, we look first and foremost for people who are passionate around solving business problems through innovation and engineering practices. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.

This job is for you if…

• You’re interested in a meaningful job at a growing technology company where you’ll work with a variety of technology solutions and be appreciated for doing your job well.
• You want to help shape the future of emerging technology.
• You enjoy collaborating with highly skilled professionals with a passion for selling.
• You want to join a culture that embraces dynamic individuals with a focus on innovation.

A day in the life…

• Design forms, workflow processes, web services, plugins, and other components needed to meet the business requirements within the Dynamics 365 system;
• Design and develop Dynamics 365 components and third-party integrations;
• Lead the implementation of Dynamics 365 Customer Service solutions, including configuring case management, service scheduling, knowledge management, and omnichannel capabilities.
• Ensure that all solutions are lightweight, scalable, completely secure, and built to an appropriate level of quality;
• Work with business users to configure Microsoft Dynamics 365 to meet requirements;
• Develop and maintain new and existing applications, systems, workflows, business process flows, automation, custom reports, and database structures;
• Participate in the implementation of the solution architecture, understanding and recognizing the impacts of the solution to other systems;
• Participate in requirement analysis along with business analysts, and business users;
• Create Design and Technical specifications document;
• Assist and support other programmers in development, techniques, and coding assignments;

What we are looking for…

Required

• At least 3 years experience with Microsoft Dynamics 365 with strong knowledge of and experience with platform capabilities, out of the box configurations, customizations, and integration with other components Experience with the CE, Sales, and Customer Service modules within Dynamics 365 is mandatory;
• Experience building custom applications, modifications, integrations, data conversion routines, workflows, and custom reports for Dynamics 365;
• Experience integrating MS Dynamics 365 with Azure Blob for document management;
• Experience in full System Development Life Cycle (SDLC) with knowledge of Agile and /or Waterfall methodology;

What you’ll Love Working Here…

• A career with a company where you will be challenged, respected, and valued.
• The people here do their jobs well, care about one another, care about our customers and exercise good ethics and judgement.
• Our team members health and wellness are our priority as well as rewarding them for their hard work.
• Be a part of a team that values creative solutioning with peers and one that honors experimentation and sharing.
• Be trusted to make decisions that are in the best interests of our clients and our business. We think and act like owners. We care – and that makes all the difference
• Results fuel our excitement, and we know how our personal accomplishments tie to the success of the company
• We are courageous and take risks that scare us. Our enthusiasm for experimenting is how we will find the next breakthrough