Microsoft Dynamics 365 Business Applications - Client-Facing Technical Architect

Crowe; Springfield (IL); On-site; USD 142,900 - 301,300; Full time

Job summary

Crowe is seeking a Client-Facing Senior Technical Architect specializing in Microsoft Dynamics 365 ERP solutions. You will lead the design, delivery, and implementation of enterprise systems, collaborating with clients and internal teams to drive project success.

The ideal candidate has over 8 years of experience in enterprise solutions on Microsoft platforms, with a strong focus on D365 F&O and the Power Platform. Your role will include ensuring quality standards and fostering client relationships while navigating technical challenges.

Qualifications

• 8+ years designing and delivering enterprise solutions on Microsoft platforms.
• 5+ years with D365 F&O/AX and/or CE with 2-3 full-cycle implementations.
• Strong integration track record (OData/REST, webhooks).

Responsibilities

• Lead technical delivery for D365 ERP implementations.
• Design and architect enterprise systems aligning with client needs.
• Manage client expectations and technical deliverables throughout projects.

Skills

Enterprise solution design

D365 F&O/AX expertise

Integration patterns

Security & governance

Client communication

Education

Bachelor’s degree

Tools

D365 F&O extensibility

Power Platform

Azure integration services

Job description

Microsoft Dynamics 365 Business Applications - Client-Facing Senior Technical Architect

A reasonable estimate of the current range is $142,900.00 - $301,300.00 per year.

As a Client‑Facing Senior Technical Architect specializing in Dynamics 365 ERP implementations, you will spearhead the design and delivery of transformative, high‑value solutions for clients. This role demands technical leadership, ensuring exceptional quality, seamless execution, and client satisfaction across complex projects. You will collaborate closely with internal teams, clients, and external partners to architect sophisticated enterprise systems that align with business goals and drive measurable outcomes.

Key Responsibilities

Architecture & Solution Design

• Own the target architecture for D365 F&O and integrated applications across Power Platform (Power Apps, Power Automate, Power BI) and Azure (Functions, Logic Apps, API Management, Service Bus, Event Grid, Key Vault).
• Select and apply the right integration patterns (Dual write/Dataverse, OData, DMF, File/Batch, Event‑driven, API first) and design secure, versioned APIs.
• Design data & analytics strategies (BYOD/Export to Data Lake, ADLS, Fabric/Synapse ready models, Power BI semantic models) to enable reporting, automation, and AI.
• Embed non‑functional requirements (performance, reliability, security, compliance, operability, cost) with clear SLOs and testable acceptance criteria.

Delivery Leadership

• Serve as the primary client‑facing technical lead from discovery through go‑live and hypercare; guide backlog, scope, estimates, and technical risk mitigation.
• Lay the foundation for delivery by setting up environments, integration patterns, security, and DevOps pipelines that enable teams to deliver features quickly and safely.
• Ensure technical deliverables meet rigorous quality standards, align with strategic objectives, and foster a referenceable client experience that strengthens reputation.
• Establish and enforce engineering standards: code review quality bars, branching, solution layering, extensibility (X++/extensions), telemetry, and documentation.
• Proactively identify and pursue opportunities for collaboration with broader technical specialists and Microsoft FastTrack to enhance project outcomes.

Copilot & AI Enablement

• Build ERP and integration solutions that surface the right data in the right way, enabling Copilot, reporting, and advanced analytics.
• Embed automation and intelligence into processes to improve efficiency, quality, and decision‑making.
• Help clients adopt Copilot and AI capabilities in a controlled, value‑driven manner, balancing innovation with compliance and security.

Advisory, Pre‑Sales & Thought Leadership

• Shape proposals/SoWs, lead client demos and technical deep dives, and contribute to estimates and delivery approaches.
• Create reusable accelerators, reference architectures, and best practice playbooks, mentor engineers and consultants.

Qualifications

Mandatory

• 8+ years designing and delivering enterprise solutions on Microsoft platforms; 5+ years with D365 F&O/AX and/or CE (at least 2‑3 full‑cycle implementations in an architect or lead role).
• Bachelor’s degree.
• Hands‑on knowledge of D365 F&O extensibility (X++ review competence, extension patterns, data entities, DMF), environment strategy, and LCS.
• Proven architecture experience across Power Platform (model‑driven/canvas apps, Power Automate flows, governance/ALM) and Azure integration services (Functions, Logic Apps, API Management, Service Bus/Event Grid).
• Strong integration track record (OData/REST, webhooks/events, batch/ETL via ADF/Fabric, message‑based patterns).
• Demonstrated ownership of non‑functional design (security, performance, resiliency, observability) with measurable SLOs and test strategies.
• Production experience with ALM (solutions, pipelines, Git, unit/automated UI tests).
• Strong grasp of security & governance (Entra ID, RBAC, DLP, environment strategy).
• Microsoft certifications (one or more): Dynamics 365 Finance and Operations Apps Solution Architect Expert, Dynamics 365 Finance Functional Consultant Associate, Power Platform Solution Architect Expert / Azure Solutions Architect Expert.

Nice‑to‑Have

• Experience with Dataverse/Dual write, D365 Supply Chain/Commerce/CE integrations, or Manufacturing domain depth.
• Familiarity with Copilot Studio (plugins, orchestration, connectors) and RAG patterns.
• People management experience: team leadership, coaching, performance feedback, and resource planning.
• Excellent client communication (executive‑ready storytelling, clear trade‑off articulation) and consulting acumen (scope, estimates, risk/issue management).

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability, or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including Fair Chance ordinances where applicable.