Microsoft Dynamics 365 Business Applications - Client-Facing Technical Architect

Crowe; Costa Mesa (CA); On-site; USD 142,900 - 301,300; Full time

Job summary

Crowe is seeking a Client-Facing Senior Technical Architect to lead the design and delivery of Microsoft Dynamics 365 ERP solutions. In this role, you will guide projects from discovery through to go-live, ensuring high-quality, client-focused outcomes.

The ideal candidate will have extensive experience with dynamics and Azure technologies, including proven integration patterns, and possess strong leadership skills.

Join Crowe to leverage your expertise and lead innovative projects in a collaborative environment.

Qualifications

• 8+ years of experience delivering enterprise solutions on Microsoft platforms.
• Experience with at least 2-3 full-cycle D365 F&O/AX or CE implementations.
• Hands-on knowledge in D365 F&O extensibility and lifecycle services.

Responsibilities

• Lead architecture and solution design for D365 ERP implementations.
• Serve as primary client-facing technical lead throughout project lifecycle.
• Establish and enforce engineering standards and best practices.

Skills

Microsoft platforms

Dynamics 365 F&O/AX/CE

Azure integration services

Security & governance

Client communication

Education

Bachelor’s degree

Tools

Azure DevOps

Power BI

Job description

Microsoft Dynamics 365 Business Applications - Client-Facing Senior Technical Architect

A reasonable estimate of the current range is $142,900.00 - $301,300.00 per year.

As a Client‑Facing Senior Technical Architect specializing in Dynamics 365 ERP implementations, you will spearhead the design and delivery of transformative, high‑value solutions for clients. This role demands technical leadership, ensuring exceptional quality, seamless execution, and client satisfaction across complex projects. You will collaborate closely with internal teams, clients, and external partners to architect sophisticated enterprise systems that align with business goals and drive measurable outcomes.

Key Responsibilities

Architecture & Solution Design

• Own the target architecture for D365 F&O and integrated applications across Power Platform (Power Apps, Power Automate, Power BI) and Azure (Functions, Logic Apps, API Management, Service Bus, Event Grid, Key Vault).
• Select and apply the right integration patterns (Dual write/Dataverse, OData, DMF, File/Batch, Event‑driven, API first) and design secure, versioned APIs.
• Design data & analytics strategies (BYOD/Export to Data Lake, ADLS, Fabric/Synapse ready models, Power BI semantic models) to enable reporting, automation, and AI.
• Embed non‑functional requirements (performance, reliability, security, compliance, operability, cost) with clear SLOs and testable acceptance criteria.

Delivery Leadership

• Serve as the primary client‑facing technical lead from discovery through go‑live and hypercare; guide backlog, scope, estimates, and technical risk mitigation.
• Lay the foundation for delivery by setting up environments, integration patterns, security, and DevOps pipelines that enable teams to deliver features quickly and safely.
• Ensure technical deliverables meet rigorous quality standards, align with strategic objectives, and foster a referenceable client experience that strengthens reputation.
• Establish and enforce engineering standards: code review quality bars, branching, solution layering, extensibility (X++/extensions), telemetry, and documentation.
• Proactively identify and pursue opportunities for collaboration with broader technical specialists and Microsoft FastTrack to enhance project outcomes.

Copilot & AI Enablement

• Build ERP and integration solutions that surface the right data in the right way, enabling Copilot, reporting, and advanced analytics.
• Embed automation and intelligence into processes to improve efficiency, quality, and decision‑making.
• Help clients adopt Copilot and AI capabilities in a controlled, value‑driven manner, balancing innovation with compliance and security.

Advisory, Pre‑Sales & Thought Leadership

• Shape proposals/SoWs, lead client demos and technical deep dives, and contribute to estimates and delivery approaches.
• Create reusable accelerators, reference architectures, and best practice playbooks, mentor engineers and consultants.

Qualifications

Mandatory

• 8+ years designing and delivering enterprise solutions on Microsoft platforms; 5+ years with D365 F&O/AX and/or CE (at least 2‑3 full‑cycle implementations in an architect or lead role).
• Bachelor’s degree.
• Hands‑on knowledge of D365 F&O extensibility (X++ review competence, extension patterns, data entities, DMF), environment strategy, and LCS.
• Proven architecture experience across Power Platform (model‑driven/canvas apps, Power Automate flows, governance/ALM) and Azure integration services (Functions, Logic Apps, API Management, Service Bus/Event Grid).
• Strong integration track record (OData/REST, webhooks/events, batch/ETL via ADF/Fabric, message‑based patterns).
• Demonstrated ownership of non‑functional design (security, performance, resiliency, observability) with measurable SLOs and test strategies.
• Production experience with ALM (solutions, pipelines, Git, unit/automated UI tests).
• Strong grasp of security & governance (Entra ID, RBAC, DLP, environment strategy).
• Microsoft certifications (one or more): Dynamics 365 Finance and Operations Apps Solution Architect Expert, Dynamics 365 Finance Functional Consultant Associate, Power Platform Solution Architect Expert / Azure Solutions Architect Expert.

Nice‑to‑Have

• Experience with Dataverse/Dual write, D365 Supply Chain/Commerce/CE integrations, or Manufacturing domain depth.
• Familiarity with Copilot Studio (plugins, orchestration, connectors) and RAG patterns.
• People management experience: team leadership, coaching, performance feedback, and resource planning.
• Excellent client communication (executive‑ready storytelling, clear trade‑off articulation) and consulting acumen (scope, estimates, risk/issue management).

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability, or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including Fair Chance ordinances where applicable.