Microsoft Dynamics 365 Admin - Remote

YO AI Labs; United States; Teletrabalho; AUD 90 000 - 150 000; Tempo parcial

Resumo da oferta

YO AI Labs seeks an experienced Salesforce/HubSpot Administrator to support revenue systems in a remote, contractor role. You will audit and unify CRM data, resolve inconsistencies, and define governance for SaaS workflows across Billing, CPQ, and ticketing platforms.

The role emphasizes CRM expertise, data quality, and process automation with strong written and spoken English. Remote arrangement and SaaS environment experience are valued.

Qualificações

• 4–6 years of hands-on CRM experience (Salesforce/HubSpot/D365) in SaaS.
• Experience leading CRM implementations, migrations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.

Responsabilidades

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Conhecimentos

Salesforce

HubSpot

Microsoft Dynamics 365

SQL

APIs

Data reconciliation

Ferramentas

Salesforce

HubSpot

Dynamics 365

SQL

APIs

Descrição da oferta de emprego

Salesforce / HubSpot Administrator – Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You’ll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4–6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.