Microsoft Copilot Agent Developer

CS Solutions, Inc.; Jersey City (NJ); Hybrid; USD 120,000 - 180,000; Full time

Job summary

CS Solutions, Inc. in Iselin, NJ (Hybrid) seeks a Microsoft Copilot Agent Developer to design and build AI agents using Copilot Studio and 365 extensibility.

You will craft conversational experiences, orchestration logic, and integration with SharePoint, Dataverse, and enterprise systems to deliver context-aware responses. The role emphasizes prompt engineering, secure governance, and collaboration with architects, SMEs, and delivery teams to translate business requirements into scalable agent

Qualifications

• Bachelor's or Master's degree in CS/IT/AI or related field.
• Experience with Copilot Studio and Microsoft 365 agents.
• Strong knowledge of cloud AI services and enterprise integration.

Responsibilities

• Design and develop Microsoft 365 Copilot agents using Copilot Studio and extensibility frameworks.
• Build conversational AI experiences, agent instructions, orchestration logic, and fallback flows.
• Configure knowledge sources like SharePoint, Dataverse, and enterprise systems.
• Implement prompt engineering and grounding strategies for accurate responses.
• Integrate agents with enterprise apps via Graph, REST APIs, Power Automate, and Azure Functions.
• Develop actions, plugins, and workflows to enable cross-system business tasks.
• Connect agents with platforms such as ServiceNow, Salesforce, SAP, Jira as needed.
• Design agentic AI solutions for IT, HR, and customer service; evaluate quality and value.
• Ensure governance, security, and data protection; support lifecycle management.

Skills

Microsoft 365 Copilot

Copilot Studio

Power Platform

Microsoft Graph API

Azure AI Services

Azure OpenAI

C#

Python

TypeScript/JavaScript

REST APIs

JSON

PowerShell

Education

Bachelor's or Master's degree in Computer Science or related field

Tools

Azure Functions

Logic Apps

Power Automate

Custom Connectors

Job description

Job Title: Microsoft Copilot Agent Developer

Location: Iselin, NJ - Hybrid

Duration: Full Time

Job Description

Key Responsibilities

Agent Development

• Design and develop Microsoft 365 Copilot agents using Copilot Studio and Microsoft 365 extensibility frameworks.
• Build conversational AI experiences, agent instructions, orchestration logic, custom topics, and fallback/escalation flows.
• Configure knowledge sources such as SharePoint, Microsoft 365 content repositories, Dataverse, and enterprise systems.
• Implement prompt engineering and grounding strategies for accurate, contextual, and role-appropriate responses.

Integration & Automation

• Integrate agents with enterprise applications using Microsoft Graph, REST APIs, Power Automate, Azure Functions, and custom connectors.
• Develop actions, plugins, and workflow automations that enable agents to perform business tasks across systems.
• Connect agents with business platforms such as ServiceNow, Salesforce, SAP, Jira, and internal applications where required.

AI Solution Engineering

• Design agentic AI solutions for knowledge management, IT support, HR assistance, SDLC productivity, project governance, customer service, and operational automation.
• Develop reusable agent frameworks, accelerators, templates, reusable prompts, and integration patterns.
• Continuously evaluate agent quality, response relevance, business value, adoption, and operational readiness.

Governance & Security

• Implement Responsible AI practices and support safe, transparent, and auditable AI behavior.
• Ensure compliance with security, privacy, access control, and enterprise governance standards.
• Support agent monitoring, lifecycle management, permission governance, and data protection policies.

Stakeholder Engagement

• Translate business requirements into AI agent solution designs and implementation backlogs.
• Conduct workshops, solution walkthroughs, demos, training sessions, and adoption support.
• Collaborate with solution architects, product owners, functional SMEs, security teams, and delivery teams.

Required Technical Skills

• Microsoft AI Stack: Microsoft 365 Copilot, Copilot Studio, Microsoft 365 Agents, Power Platform, Microsoft Graph API, Azure AI Services, Azure OpenAI
• Development: C#, Python, TypeScript / JavaScript, REST APIs, JSON, PowerShell
• Integration: Graph Connectors, Custom Connectors, Azure Functions, Logic Apps, event-driven integration patterns
• Data & Security: SharePoint Online, Dataverse, Microsoft Purview, Entra ID, access control, enterprise governance and compliance
• AI Engineering: Prompt engineering, RAG patterns, LLM fundamentals, agentic AI design, reusable solution frameworks
• Delivery & Consulting: Stakeholder workshops, use-case discovery, demos, training, Agile/Scrum delivery, business-value articulation

Preferred Skills

• Generative AI and LLM concepts, including prompt engineering, evaluation, RAG, and agentic AI architectures.
• Azure AI Foundry, GitHub Copilot, Microsoft 365 Agents SDK, and enterprise AI platform engineering exposure.
• Vector search concepts, knowledge indexing, semantic search, and data grounding patterns.
• Familiarity with Agile/Scrum delivery, DevOps practices, CI/CD, and enterprise release governance.
• Experience in BFSI, healthcare, telecom, or other regulated enterprise environments is a plus.

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, Artificial Intelligence, or a related discipline.
• Microsoft certifications preferred: Copilot Studio, Power Platform, Azure AI Engineer Associate, Azure Developer Associate, or equivalent.