Microsoft CE CRM Developer

Largeton Group; Middletown Township (PA); On-site; USD 60,000 - 65,000; Full time

Job summary

A technology consulting agency in Philadelphia, PA is seeking a Mid-Senior level Microsoft CE CRM Developer to configure and develop Microsoft Dynamics 365 CE CRM solutions. The role includes collaboration with stakeholders, system integration, and providing ongoing support to enhance user experience. Strong familiarity with Agile methodologies and relevant software tools is required for this contract position.

Qualifications

• Experience in configuring and developing Microsoft Dynamics 365 CE CRM solutions.
• Familiarity with Agile backlog management and working with technical teams.
• Ability to document work following policies and procedures.

Responsibilities

• Configure and develop solutions based on Agile backlog requirements.
• Collaborate with stakeholders for successful project delivery.
• Support defining and integrating Dynamics 365 CE with other applications.

Skills

Microsoft Dynamics 365 CE CRM

Agile methodologies

Collaboration

Integration with SAP

End-user training

Tools

Microsoft Office 365

ADO Testing Module

Job description

Base pay range

$60.00/yr - $65.00/yr

Job Summary – Microsoft CE CRM Developer

• Configure and develop Microsoft Dynamics 365 CE CRM solutions based on Agile backlog requirements.
• Collaborate with technical leads, project managers, and stakeholders for successful project delivery.
• Participate as a team member under designated leadership to implement defined solutions.
• Support defining and integrating Dynamics 365 CE with Contact Center applications, self-service portals, SAP, and payment gateways.
• Ensure seamless integration and data flow across enterprise systems for best-in-class performance.
• Assist in developing and delivering end-user training and promoting user adoption.
• Provide ongoing support and optimization for deployed Dynamics 365 CE solutions.
• Identify, recommend, and implement system/functionality enhancements to improve user experience.
• Configure Dynamics 365 CE applications and Customer Service features (Channels, Workstreams, Unified Routing, Omnichannel, etc.) per business needs.
• Collaborate with technical teams for customizations and functional alignment.
• Participate in CI/CD pipeline processes, adhering to Application Lifecycle Management best practices and PTC standards.
• Build and maintain productive relationships with technology teams, business owners, sponsors, vendors, and clients.
• Independently manage assigned tasks and responsibilities.
• Document all work, including technical/functional designs, test plans/scripts, impact analyses, lessons learned, and best practices, following PTC templates and standards.
• Ensure compliance with all PTC policies, procedures, and software development lifecycle documentation.
• Utilize various software and technology tools (e.g., Microsoft Office 365, ADO Testing Module) to accomplish job duties.
• Perform other assigned duties as required by PTC leadership.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Engineering and Information Technology

Industries

Information Services

Location

Philadelphia, PA