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Allstate Insurance is seeking a Vended Application Expert to drive automation and reliability across ERP vendor platforms, including cloud-based integrations with Azure and GCP. You will lead infrastructure design, implement CI/CD for platform services, and mentor teams in extreme programming practices.
The role emphasizes scalable, compliant operations, proactive monitoring with Datadog and New Relic, and collaboration with engineering to meet SLAs and business needs.
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
The Vended Application Expert provides expertise across all major functions in their area(s) of the business and delivers product features utilizing vended software, particularly ERP applications, by applying knowledge of the application’s functionality and client business processes. The role creates technical and process designs and configures vendor software for the highly complex new or existing enterprise-wide and business-unit applications and maintenance efforts. The VAA Expert knows vendor feature roadmaps and capabilities and leverages developer groups and support processes to gain insight and provide direction.
They work closely with engineering teams to support reliable operations, streamline workflows, and improve how applications interact with Allstate's cloud platforms. They handle operational tasks, troubleshoot issues, coordinate enhancements, and ensure SLAs are consistently met. They also contribute to building and improving the tools and processes that enable teams to use these applications efficiently.
The Vended Application Expert demonstrates strong engineering practices, drives automation and reliability improvements, and helps elevate the overall efficiency of the systems they manage. They play a key role in ensuring the applications remain stable, compliant, and aligned with Allstate's technology strategy.
Availability Management, Azure ExpressRoute, Azure Monitor, Business Processes, Cloud IAM, Datadog, Endpoint Management, ERP Applications, Functional Designs, Google Cloud Platform (GCP), Group Policy Management, Image Management, Infrastructure Engineering, Integration Testing, IT Networking, Microsoft Azure Cloud Services, Microsoft Entra ID (Azure Active Directory), Microsoft Office 365, New Relic, Product Features, Terraform (Software)
Base compensation offered for this role is $120,000.00 - $185,000.00 annually and is based on experience and qualifications.
*** Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e., commission, bonus, etc.) as applicable for the role.
The candidate(s) offered this position will be required to submit to a background investigation.
Allstate generally does not sponsor individuals for employment-based visas for this position.
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