MICROSOFT 365 / SHAREPOINT ADMINISTRATOR (IT CUSTOMER SUPPORT SERVICES)

G2IT; Quantico (VA); Híbrido; USD 75.000 - 85.000; Jornada completa

Descripción de la vacante

G2IT is seeking a Microsoft 365 / SharePoint Administrator to manage and sustain the enterprise collaboration environment for a Department of War agency spanning NIPRNet, SIPRNet, and JWICS enclaves. You will administer the 365 tenant, SharePoint Online, Teams, Exchange Online, OneDrive, and governance settings while ensuring DISA/DoD compliance.

The role is hybrid based in Quantico, VA (RKB) with remote eligibility and up to 10% travel.

Formación

• Bachelor's degree and a minimum of 3 years of related experience (an additional 4 years of related experience may be substituted for the degree).
• Must be a U.S. Citizen.
• Must have an Active Secret Clearance (favorably adjudicated T3/T3R) to start.
• Must possess and maintain a current DoD 8570/8140 IAT Level II baseline certification (e.g., CompTIA Security+ CE, CySA+, GSEC, SSCP, or CCNA-Security).
• Demonstrated ability to work independently, analyze problems, determine the appropriate course of action, and exercise discretion and independent judgment with limited day-to-day supervision.
• Minimum of 3 years of experience administering Windows endpoint environments in an enterprise of 5,000+ devices.
• Hands-on experience with Microsoft Endpoint Configuration Manager (MECM/SCCM) and/or Intune for patching, software deployment, imaging/task sequences, and compliance reporting.
• Strong knowledge of Windows 10/11, Active Directory, Group Policy, PowerShell scripting, and Windows Server fundamentals.
• Experience building and maintaining STIG-compliant OS images and applying DISA STIGs using STIG Viewer and SCAP tools.
• Experience with vulnerability management tools (e.g., ACAS/Nessus) and remediation tracking through POA&Ms.
• Experience executing changes through a formal Change Management process and working in scheduled maintenance windows; ability to participate in an after-hours on-call rotation.
• Strong analytical, documentation, and communication skills.

Responsabilidades

• Administer the Microsoft 365 tenant and services (SharePoint Online site provisioning, permissions, hub/site architecture; Teams policies and governance; Exchange Online; OneDrive; Purview retention and compliance settings) in compliance with DISA STIGs and DoD guidelines.
• Proactively monitor collaboration service health and performance, implement preventive maintenance, analyze and resolve Tier II/III platform incidents to root cause, and coordinate escalated technical issues with Microsoft and other vendors.
• Administer Zoom.gov and Adobe Connect accounts, security settings, and integrations, and govern Power Platform environments, connectors, and data loss prevention policies for developed solutions.
• Execute tenant changes and Microsoft 365 roadmap feature rollouts through formal Change Management, maintain configuration documentation, and provide RMF control evidence and availability data for the collaboration environment.
• Operate and maintain the enterprise endpoint management platform (e.g., MECM/SCCM, Intune) including site health, distribution points, collections, boundaries, client health, and reporting across multiple security enclaves.
• Package, test, and deploy operating system and third-party security patches and updates in strict adherence to CAT I, II, and III timeframes and compliance AQLs, and track and report patch compliance for the Customer Support Metrics Dashboard.
• Package and deploy new applications and software removals, maintain the application catalog, and automate provisioning (e.g., PXE, task sequences) for image deployment across the enterprise.
• Build, test, and maintain hardened operating system images that are 100% compliant with the latest applicable DISA STIGs and validated against agency cybersecurity requirements prior to deployment.

Conocimientos

Microsoft 365

SharePoint Online

PowerShell scripting

Active Directory

Group Policy

Windows 10/11

Intune

Vulnerability management

RMF evidence

Educación

Bachelor's degree

Herramientas

MECM/SCCM

Intune

STIG Viewer

SCAP tools

Descripción del empleo

MICROSOFT 365 / SHAREPOINT ADMINISTRATOR (IT CUSTOMER SUPPORT SERVICES)

MICROSOFT 365 / SHAREPOINT ADMINISTRATOR (IT CUSTOMER SUPPORT SERVICES)

Description

G2IT is seeking a Microsoft 365 / SharePoint Administrator to administer and sustain the enterprise collaboration environment of a Department of War agency, serving more than 13,000 users across NIPRNet, SIPRNet, and planned JWICS enclaves. The administrator manages the Microsoft 365 tenant and services (SharePoint Online, Teams, Exchange Online, OneDrive), site provisioning, permissions, retention and governance settings, and Zoom.gov and Adobe Connect accounts in compliance with DISA and DoD guidelines; proactively monitors service health; provides Tier II/III resolution for complex platform issues; and coordinates Microsoft escalations. As a privileged administrator the role also supports Power Platform environment governance and RMF evidence for the collaboration environment. You will independently analyze situations, determine the appropriate course of action, and exercise discretion and independent judgment on matters of significance to the program and its customers.

THIS IS A HYBRID ROLE BASED IN QUANTICO, VA (RKB) WITH REMOTE WORK ELIGIBILITY AND UP TO 10% OF TRAVEL INVOLVED.

JOB DUTIES:

• Administer the Microsoft 365 tenant and services (SharePoint Online site provisioning, permissions, hub/site architecture; Teams policies and governance; Exchange Online; OneDrive; Purview retention and compliance settings) in compliance with DISA STIGs and DoD guidelines.
• Proactively monitor collaboration service health and performance, implement preventive maintenance, analyze and resolve Tier II/III platform incidents to root cause, and coordinate escalated technical issues with Microsoft and other vendors.
• Administer Zoom.gov and Adobe Connect accounts, security settings, and integrations, and govern Power Platform environments, connectors, and data loss prevention policies for developed solutions.
• Execute tenant changes and Microsoft 365 roadmap feature rollouts through formal Change Management, maintain configuration documentation, and provide RMF control evidence and availability data for the collaboration environment.
• Operate and maintain the enterprise endpoint management platform (e.g., MECM/SCCM, Intune) including site health, distribution points, collections, boundaries, client health, and reporting across multiple security enclaves.
• Package, test, and deploy operating system and third-party security patches and updates in strict adherence to CAT I, II, and III timeframes and compliance AQLs, and track and report patch compliance for the Customer Support Metrics Dashboard.
• Package and deploy new applications and software removals, maintain the application catalog, and automate provisioning (e.g., PXE, task sequences) for image deployment across the enterprise.
• Build, test, and maintain hardened operating system images that are 100% compliant with the latest applicable DISA STIGs and validated against agency cybersecurity requirements prior to deployment.

Qualifications

REQUIREMENTS:

• Bachelor's degree and a minimum of 3 years of related experience (an additional 4 years of related experience may be substituted for the degree).
• Must be a U.S. Citizen.
• Must have an Active Secret Clearance (favorably adjudicated T3/T3R) to start.
• Must possess and maintain a current DoD 8570/8140 IAT Level II baseline certification (e.g., CompTIA Security+ CE, CySA+, GSEC, SSCP, or CCNA-Security).
• Demonstrated ability to work independently, analyze problems, determine the appropriate course of action, and exercise discretion and independent judgment with limited day-to-day supervision.
• Minimum of 3 years of experience administering Windows endpoint environments in an enterprise of 5,000+ devices.
• Hands-on experience with Microsoft Endpoint Configuration Manager (MECM/SCCM) and/or Intune for patching, software deployment, imaging/task sequences, and compliance reporting.
• Strong knowledge of Windows 10/11, Active Directory, Group Policy, PowerShell scripting, and Windows Server fundamentals.
• Experience building and maintaining STIG-compliant OS images and applying DISA STIGs using STIG Viewer and SCAP tools.
• Experience with vulnerability management tools (e.g., ACAS/Nessus) and remediation tracking through POA&Ms.
• Experience executing changes through a formal Change Management process and working in scheduled maintenance windows; ability to participate in an after-hours on-call rotation.
• Strong analytical, documentation, and communication skills.

DESIRED SKILLS:

• Microsoft 365 Certified: Administrator Expert, Teams Administrator Associate, or SharePoint/Collaboration certifications; experience with Microsoft 365 GCC High and PowerShell for Microsoft 365.
• Microsoft 365 Certified: Endpoint Administrator Associate; CompTIA Security+ CE, CySA+, or CASP+ CE.
• Experience supporting Department of War (DoW), DoD, or Intelligence Community environments across NIPRNet, SIPRNet, and JWICS enclaves.
• Experience with Virtual Desktop Infrastructure (e.g., VMware Horizon, Citrix, Azure Virtual Desktop) and BitLocker/encryption management.
• Experience with eMASS and RMF control evidence for endpoint environments.
• Experience with digital twin, lab, or pre-production environments for change validation.
• Experience using ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform.
• Experience with automation and scripting (PowerShell, Power Automate) to reduce manual endpoint management effort.

The annual salary for this position ranges from $75,000 to $85,000, depending on experience and qualifications.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in G2IT's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.