Microsoft 365 & Endpoint Management Administrator - Information Technology Services

University of Wisconsin; United States; On-site; USD 81,000 - 99,000; Full time

Job summary

University of Wisconsin-Whitewater is seeking a Microsoft 365 & Endpoint Management Administrator (IT IV) to manage Teams, SharePoint Online, and Power Platform at the department level. The role focuses on implementing, securing, and supporting Microsoft 365 collaboration services, and will work across campus to drive digital transformation.

The position is onsite with occasional extended hours, requiring collaboration with cross-functional teams and adherence to enterprise IT standards to

Qualifications

• Bachelor’s degree in CS/IS or related field (or equivalent)
• 6+ years in IT supporting Windows environments
• 3+ years SharePoint admin and automation development
• 3+ years Microsoft Teams implementation and admin
• Proficiency with Microsoft 365 tools: SharePoint Online, Power Automate, Power Apps
• Experience with PowerShell and Python scripting

Responsibilities

• Design, configure, and maintain Teams and SharePoint Online environments.
• Manage SharePoint site collections, libraries, permissions, and workflows.
• Ensure Teams and SharePoint security, compliance, and governance policies.
• Develop automation using Power Automate, Power Apps, and scripting.
• Collaborate with university partners to improve operational efficiency.
• Provide training and document automation processes.

Skills

Windows expertise

Team collaboration

Problem solving

Documentation skills

Project management

Education

Bachelor’s degree in CS/IS or related field

Tools

SharePoint Online

Microsoft Teams

Power Automate

Power Apps

PowerShell

Python

Exchange Online

Entra ID / AAD

Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Position Title: Microsoft 365 & Endpoint Management Administrator - Information Technology Services

Job Category: Academic Staff Employment Type: Regular Job Profile: System Engineer IV

Job Duties

Attention: The Department of Information Technology Services at the University of Wisconsin-Whitewater seeks a Microsoft 365 & Endpoint Management Administrator (System Engineer IV, IT040).

Position Summary

We are seeking a dynamic and technically proficient professional to serve as a Microsoft 365 & Endpoint Management Administrator. This role is responsible for implementation, management, security and support of the Microsoft Teams and SharePoint environment at the university and will also serve as a resource for other Microsoft systems. The Enterprise Systems Engineer is responsible for managing and optimizing our Teams and SharePoint environment while designing and implementing scalable automation solutions that support university operations and student services. You will collaborate with cross-functional teams university-wide to drive digital transformation and operational efficiency. Reporting to the Deputy CIO, you will gather technology requirements, define maintenance and upgrade schedules, implement policies, standards, security, and establish best practices, while delivering technical expertise in Microsoft 365 collaboration services (Teams, SharePoint Online, and Power Platform) to meet university needs. This is an onsite position and will require some evening and weekend hours, as necessary.

CONDITIONS OF APPOINTMENT

University of Wisconsin-Whitewater does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources. UW-Whitewater is not an e-verify employer, therefore STEM extensions are not options for work authorization.

Key Job Responsibilities

• Design, implement, administer, configure, and maintain Microsoft Teams and SharePoint Online environments.
• Manage SharePoint Online site collections, libraries, lists, permissions, and workflows.
• Ensure Teams and SharePoint security, compliance, and governance policies are enforced consistently.
• Provide guidance on Teams and SharePoint features and best practices.
• Monitor system performance and troubleshoot issues.
• Design, develop, and deploy automation solutions using tools such as Power Automate, Power Apps, and scripting languages (e.g., PowerShell, Python).
• Collaborate with university partners to identify automation opportunities and improve operational efficiency.
• Maintain and enhance existing automation workflows and integrations across units.
• Document automation processes and provide training to university stakeholders.
• Create and maintain technical documentation, procedures, and governance policies.
• Create, implement, and maintain scripts (e.g., PowerShell) to automate everyday operational tasks.
• Serves as a subject matter expert on Microsoft 365 products (e.g., Teams, SharePoint Online, Exchange Online).
• Serves as a subject matter expert on major IT environment upgrades, enhancements, new functionality, capacities, performance, cost effectiveness, and business integrations.
• Analyzes and resolves technology and end-user incidents during standard business hours and while on-call.
• Monitors issue resolution and collaborates with teams and engineers as needed to apply fixes, identify root causes, document problems, and implement preventive measures.
• Assists with special projects and plans and executes on major milestones.
• Provides input and recommendations on new potential technology solutions based on research and analysis.
• Designs and implements infrastructure solutions to meet business and technical objectives.
• Maintains standard operating procedure (SOP) documentation.
• Ensures compliance with Software Testing Life-Cycle standard operating procedures and policies.
• Performs other job-related duties as assigned.
• Participates in the on-call rotation providing 24x7 support.
• Ensures automation solutions are scalable, secure, and aligned with enterprise IT standards.
• All other duties as assigned by the Deputy CIO and CIO.

Department: Information Technology Services (ITS)

Compensation

Well-qualified candidates can expect a starting salary of $90,000 or higher, commensurate with their education, relevant experience, and qualifications. UW System employees receive an excellent benefit package. To learn more about the UW System's comprehensive benefit package, review the UW System Employee Benefits Brochure.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
• 6+ years of experience in Information Technology supporting Windows environments.
• 3+ years of experience in SharePoint administration and automation development.
• 3+ years of experience in Microsoft Teams implementation and administration.
• Proficiency in Microsoft 365 tools, especially SharePoint Online, Power Automate, and Power Apps.
• Experience with scripting and automation tools (PowerShell, Python, etc.).
• Strong understanding of data governance, security, and compliance requirements.
• Excellent problem-solving, communication, project management, and documentation skills.
• Ability to manage multiple priorities and work independently as well as part of a team.
• Experience with information technology and enterprise architecture best practices.
• Experience working in a team-oriented, collaborative environment.

Preferred Qualifications

• Experience with Microsoft Entra ID (formerly Azure Active Directory) authentication and identity management.
• Experience with Microsoft Exchange Online administration.
• Familiarity with REST APIs and integration techniques.
• Knowledge of Agile or DevOps methodologies.

Knowledge, Skills, and Abilities

• Demonstrated ability to work collaboratively with individuals from diverse backgrounds and contribute to an inclusive campus environment.
• Willingness and ability to be an active participant in following applicable safety rules and regulations, including necessary training and drills.

CAMPUS INFORMATION

UW-Whitewater is a thriving public university located in southeastern Wisconsin. It leads the way in providing world-class, affordable higher education programs to more students than neighboring regional comprehensives in the University of Wisconsin System. A collaborative team of 1,300 faculty and staff are devoted to the success of the university’s 11,500 students at its main and Rock County campuses. The team provides high-impact practices and academic programs — online and in person — from associate to doctoral levels. Recognized nationally for affordability, inclusion, and career development, UWW serves approximately one-third first‑generation students and boasts strength in many areas, especially business and education. The campus and community embrace the Warhawk Family spirit, supporting the university’s arts and nationally recognized NCAA Division‑III level championship athletics. As a proud institution of access, more than 10 percent of undergraduate students use the acclaimed Center for Students with Disabilities — a priority mission since the 1970s. UW‑Whitewater’s campuses are located centrally near Milwaukee, Madison, and Chicago, offering easy access to the cultural and commercial opportunities of major metropolitan areas. Near both Lake Geneva and the Wisconsin Dells, the area attracts numerous visitors from across the country. Whitewater is a vibrant college community near the Kettle Moraine State Forest offering area residents seasonal outdoor enjoyment. The nearby Rock County campus is located in Janesville, a town of 60,000 located on the Rock River and known as Wisconsin’s Park Place.

ORGANIZATION INFORMATION

The University of Wisconsin-Whitewater is part of the 13‑campus Universities of Wisconsin (https://www.wisconsin.edu). Wisconsin Statute 19.36(7)(b) provides that applicants may indicate in writing that their identity should be kept confidential. In response to a public records request, the University will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful final candidate will be released. See Wisconsin Statute 19.36(7)(a). Per Regent Policy Document 20-19, University of Wisconsin System Criminal Background Check Policy and Universities of Wisconsin Administrative Policy 1275 Recruitment Policies, UW-Whitewater requires criminal background checks as a contingency to employment. A criminal background check will be conducted prior to an offer of employment. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked. The University of Wisconsin-Whitewater requires that all employees be active participants in following applicable safety rules and regulations including necessary training and drills. For UW-Whitewater Campus safety information and crime statistics/annual Security Report, see Annual Security and Fire Safety Report if you would like a paper copy of the report please contact the UW-Whitewater Police at 262-472-4660.

UW IS AN EQUAL OPPORTUNITY EMPLOYER

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply. The Universities of Wisconsin serve approximately 161,000 students. Awarding nearly 37,000 degrees annually, the Universities of Wisconsin is Wisconsin’s talent pipeline, putting graduates in position to increase their earning power, contribution to their communities, and make Wisconsin a better place to life. Nearly 90 percent of in‑state Universities of Wisconsin graduates stay in Wisconsin five years after earning a degree – with a median salary of more than $66,000. The Universities of Wisconsin provides a 23:1 return on state investment. The Universities of Wisconsin also contribute to the richness of Wisconsin’s culture and economy with groundbreaking research, new companies and patents, and boundless creative intellectual energy. The Universities of Wisconsin and its employees are purpose‑driven, people‑focused, and committed to stewardship.