General Description
The purpose of this class is to support, implement, design and secure services for Microsoft 365 and System Center Configuration Manager (SCCM)/Microsoft Endpoint Configuration Manager (MECM) across the enterprise.
Responsibilities
- Designs, deploys, manages and serves as primary expert for the Microsoft 365 and MECM environment.
- Administers and maintains M365 collaboration applications including Office 365, SharePoint, Teams, OneDrive, OneNote, and Planner.
- Functions as the Microsoft Exchange administrator.
- Functions as SharePoint file sharing administrator.
- In coordination with the SOC, manages Microsoft 365 security administration.
- Provides support to development teams in Power Apps and Power BI.
- Seeks and recommends improvements on existing Microsoft 365 and MECM architecture.
- Creates and executes PowerShell scripts to properly install and/or manage.
- Utilizing the Change Management process, applies changes and upgrades to the Microsoft 365 environment.
- Ensures overall security of the Microsoft 365 tenant.
- Manages the enterprise Microsoft 365 licensing.
- Provides eDiscovery services for the County.
- Authors and manages Information Rights Management for encryption of sensitive information.
- Implements data loss prevention (DLP) measures and adjusts as necessary.
- Administers and manages the Microsoft Endpoint Configuration Manager, including all endpoints, objects, collections, deployments, and software center.
- Works with other team members to ensure all endpoints are configured with latest security patches and updates for Windows and other enterprise applications.
- Develops comprehensive test cases to include scenarios for normal and degraded operations.
- Coordinates within functional and cross-functional teams to apply expertise in solving problems, growing capabilities and driving initiatives.
- Participates in disaster planning, preparation, recovery, and testing as required.
- Troubleshoots issues with vendors; evaluates vendor products, services, and suggestions.
- Provides best practice advice and guidance to management and across the enterprise.
- Provides after-hours support for infrastructure related emergencies as well an occasional weekend maintenance.
- Performs related work as assigned.
Minimum Education and Experience Requirements
Requires Bachelor’s degree in information technology, computer science or related major, or equivalent experience. Requires four years of experience providing design, management and support in Microsoft 365 and SCCM/MECM or closely related experience.
Special Certifications and Licenses
MCSE or similar certification preferred. Valid TX driver’s license. Must maintain CJIS compliancy.
Physical Demands/Work Environment
The work is typically performed sitting at a desk or table or while intermittently sitting, standing, bending, crouching, or stooping. The employee occasionally lifts light and heavy objects. The work is typically performed in an office.
Benefits
- Flexible, comprehensive health benefits with multiple plan choices, including $0 premium options.
- Full family coverage options for medical, dental, and vision.
- Strong retirement security through TCDRS with generous 200% county matching (once vested & retirement eligible).
- County paid term and whole life insurance policies and long-term disability.
- Work‑life balance through paid time off, holidays, and other wellness initiatives.
- Supportive networks through EAP and Marketplace Care Partners.
Position Details
Department: Information Technology. Salary: $74,702.00. Emergency Preparedness Tier Level: 3.
Equal Opportunity Employer
The County of Galveston is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, age, disability, gender identity or expression, genetic information, veteran status or any other characteristic protected by law.