Microsoft 365 Administrator

Endava; Tennessee; Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Healthcare

Flexible Spending Accounts

Life Insurance

Health Savings Account

401(k) Retirement

Job summary

Endava in the United States is seeking an experienced Microsoft 365 Administrator to administer and optimize Microsoft 365 services with deep hands-on ownership across SharePoint Online, Exchange Online, and Teams. You will design, implement, and maintain M365 configurations, manage tenant-wide settings, licenses, and capacity, and partner with security teams to enforce policies and governance.

The role requires 5+ years in enterprise M365, strong PowerShell skills, and solid Azure AD/Entra ID

Qualifications

• 5+ years of experience administering Microsoft 365 in an enterprise environment.
• Expert-level experience with SharePoint Online, Exchange Online, and Teams.
• Strong PowerShell scripting skills for M365 administration.
• Solid understanding of Azure AD / Entra ID (identity, authentication, and access management).
• Experience troubleshooting hybrid environments (on-prem AD, Exchange hybrid).
• Strong analytical, documentation, and communication skills.

Responsibilities

• Administer and optimize Microsoft 365 services with hands-on ownership of SharePoint Online, Exchange Online, and Teams.
• Design, implement, and maintain M365 configurations aligned with standards and best practices.
• Manage tenant-wide settings, licensing, and capacity planning.
• Serve as escalation point for complex M365 incidents and service degradation.
• Perform RCA and implement long-term corrective actions.
• Engage Microsoft Premier/Unified Support as needed and manage cases to resolution.
• Partner with security teams to implement Conditional Access, DLP, and retention policies.
• Ensure compliance with organizational and regulatory requirements.
• Support audits and security reviews of M365 services.
• Develop automation using PowerShell, Graph, and M365 APIs.
• Improve operational efficiency with scripting and self-service tooling.
• Evaluate and deploy new M365 features and capabilities.

Skills

SharePoint Online

Exchange Online

Microsoft Teams

PowerShell

Azure AD / Entra ID

Hybrid environments

Tools

SharePoint Admin Center

Exchange Admin Center

Teams Admin Center

Job description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

• Administer and optimize Microsoft 365 services, with deep hands‑on ownership of:
  • SharePoint Admin Center (Online sites, permissions, governance, storage, sharing)
  • Exchange Admin Center (Online mailboxes, transport rules, retention, hybrid configurations)
  • Teams Admin Center (Policies, voice, meetings, apps, and integrations)
• Design, implement, and maintain M365 configurations aligned with organizational standards and best practices.
• Manage tenant-wide settings, service health, licensing, and capacity planning.
• Act as the highest-level escalation point for complex M365 incidents and service degradation.
• Perform root cause analysis (RCA) and implement long‑term corrective actions.
• Engage Microsoft Premier/Unified Support as needed and manage cases to resolution.
• Partner with security teams to implement and maintain:
  • Conditional Access policies
  • Data Loss Prevention (DLP)
  • Retention and eDiscovery policies
• Ensure compliance with organizational and regulatory requirements.
• Support audits and security reviews related to M365 services.
• Develop and maintain automation using PowerShell, Microsoft Graph, and M365 APIs.
• Improve operational efficiency through scripting, standardization, and self‑service tooling.
• Evaluate and deploy new M365 features and capabilities.

Qualifications

Required

• Local to Denver, CO or Brentwood, TN
• 5+ years of experience administering Microsoft 365 in an enterprise environment.
• Expert-level experience with:
  • SharePoint Online and SharePoint Admin Center.
  • Exchange Online and Exchange Admin Center.
  • Microsoft Teams and Teams Admin Center.
• Strong PowerShell scripting skills for M365 administration.
• Solid understanding of Azure AD / Entra ID (identity, authentication, and access management).
• Experience troubleshooting hybrid environments (on-prem AD, Exchange hybrid).
• Strong analytical, documentation, and communication skills.

Desired

• Microsoft certifications (e.g., MS-102, Exchange, Teams, or Security certifications).
• Experience with Microsoft Purview, Defender for Office 365, and Intune.
• Familiarity with large‑scale migrations to M365.
• Experience in regulated or highly secure environments.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Additional Employee Requirements

• Participation in both internal meetings and external meetings via video calls, as necessary.
• Ability to go into corporate or client offices to work onsite, as necessary.
• Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
• Ability to bend, kneel, crouch, and reach overhead, as necessary.
• Hand‑eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
• Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
• For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
• For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function.

If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

USA Benefits (Full time roles only, does not apply to contractor positions)

• Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
• Flexible Spending Accounts (Medical, Transit, and Dependent Care)
• Employer Paid Life Insurance and AD&D Coverages
• Health Savings account paired with our low‑cost High Deductible Medical Plan
• 401(k) Safe Harbor Retirement plan with employer match with immediately vest

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives - because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.