Microsoft 365 Administrator

Endava; Tennessee; On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health & dental benefits

FSA (Medical, Transit, Dependent Care)

Life Insurance and AD&D

Health Savings Account (HSA)

401(k) with employer match

Job summary

Endava is seeking an experienced Microsoft 365 Administrator to own and optimize SharePoint Online, Exchange Online, and Teams in a enterprise setting. You will design configurations, manage licenses, and serve as the top escalation point for incidents, working with security and compliance teams to implement DLP and retention policies.

The role requires strong PowerShell skills, Azure AD/Entra ID expertise, and experience with hybrid environments.

Qualifications

• 5+ years of enterprise M365 administration.
• Expert-level SharePoint Online / Admin Center.
• Expert-level Exchange Online / Admin Center.
• PowerShell scripting for M365.
• Azure AD / Entra ID knowledge.
• Experience troubleshooting hybrid environments.
• Strong documentation & communication.
• Microsoft certifications (e.g., MS-102, Exchange, Teams, or Security).
• Experience with Purview, Defender for Office 365, and Intune.
• Experience with large-scale migrations to M365.
• Experience in regulated or highly secure environments.

Responsibilities

• Administer and optimize Microsoft 365 services with ownership of SharePoint Admin Center, Exchange Admin Center, and Teams Admin Center.
• Design, implement, and maintain M365 configurations.
• Manage tenant-wide settings, licensing, and capacity planning.
• Escalation point for complex M365 incidents and service degradation.
• Perform root cause analysis (RCA) and implement corrective actions.
• Engage Microsoft Premier/Unified Support as needed.
• Partner with security teams to implement Conditional Access, DLP, retention and eDiscovery.
• Ensure compliance with organizational and regulatory requirements.
• Develop and maintain automation using PowerShell, Microsoft Graph, and M365 APIs.
• Improve operational efficiency through scripting and self-service tooling.
• Evaluate and deploy new M365 features and capabilities.

Skills

PowerShell

Azure AD

SharePoint Online

Exchange Online

Teams Admin

Hybrid IT

Documentation

Education

Microsoft certifications

Job description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
From prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

• Administer and optimize Microsoft 365 services, with deep hands-on ownership of:
  • SharePoint Admin Center (Online sites, permissions, governance, storage, sharing)
  • Exchange Admin Center (Online mailboxes, transport rules, retention, hybrid configurations)
  • Teams Admin Center (Policies, voice, meetings, apps, and integrations)
• Design, implement, and maintain M365 configurations aligned with organizational standards and best practices.
• Manage tenant-wide settings, service health, licensing, and capacity planning.
• Act as the highest-level escalation point for complex M365 incidents and service degradation.
• Perform root cause analysis (RCA) and implement long-term corrective actions.
• Engage Microsoft Premier/Unified Support as needed and manage cases to resolution.
• Partner with security teams to implement and maintain:
  • Conditional Access policies
  • Data Loss Prevention (DLP)
  • Retention and eDiscovery policies
• Ensure compliance with organizational and regulatory requirements.
• Support audits and security reviews related to M365 services.
• Develop and maintain automation using PowerShell, Microsoft Graph, and M365 APIs.
• Improve operational efficiency through scripting, standardization, and self-service tooling.
• Evaluate and deploy new M365 features and capabilities.

Qualifications

Required:

• Local to Denver, CO or Brentwood, TN
• 5+ years of experience administering Microsoft 365 in an enterprise environment.
• Expert-level experience with:
  • SharePoint Online and SharePoint Admin Center.
  • Exchange Online and Exchange Admin Center.
  • Microsoft Teams and Teams Admin Center.
• Strong PowerShell scripting skills for M365 administration.
• Solid understanding of Azure AD / Entra ID (identity, authentication, and access management).
• Experience troubleshooting hybrid environments (on-prem AD, Exchange hybrid).
• Strong analytical, documentation, and communication skills.
• Microsoft certifications (e.g., MS-102, Exchange, Teams, or Security certifications).
• Experience with Microsoft Purview, Defender for Office 365, and Intune.
• Familiarity with large-scale migrations to M365.
• Experience in regulated or highly secure environments.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Additional Employee Requirements

• Participation in both internal meetings and external meetings via video calls, as necessary.
• Ability to go into corporate or client offices to work onsite, as necessary.
• Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
• Ability to bend, kneel, crouch, and reach overhead, as necessary.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
• Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
• For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
• For positions that require business travel and/or event attendance, a valid driver's license and acceptable driving record are required, as driving is an essential job function.

*If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

USA Benefits (Full time roles only, does not apply to contractor positions)

• Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
• Flexible Spending Accounts (Medical, Transit, and Dependent Care)
• Employer Paid Life Insurance and AD&D Coverages
• Health Savings account paired with our low-cost High Deductible Medical Plan
• 401(k) Safe Harbor Retirement plan with employer match with immediately vest

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.

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