Microsoft 365 Administration Internship

University of Florida; Gainesville (FL); On-site; USD 17,000 - 24,000; Part time

Job summary

The University of Florida Information Technology (UFIT) is seeking a part-time Microsoft 365 Administration Intern to perform entry-level work on Microsoft 365 services, including Exchange Online, OneDrive, Teams, and SharePoint. This paid internship lasts one year and is designed for currently enrolled college students who want hands-on experience in enterprise IT.

You will join ICT Collaboration Platforms Services, handle service request tickets, provide customer service, and collaborate with

Qualifications

• Must be at least 18 years old.
• Open to all students eligible to work on campus.
• Paid internship for current students; OPS employment.

Responsibilities

• Work on assigned service request tickets related to Microsoft 365 services.
• Collaborate with a team of experienced administrators to deliver services.
• Provide excellent customer service to the UF community.

Skills

Customer service

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft 365

Exchange Online

OneDrive

Teams

SharePoint

Job description

At the University of Florida, we are a people of purpose. We're committed to challenging convention and ourselves. We see things not as they are, but as they could be. And we strive for a greater impact: one measured in people helped...

UF Student Assistant
This position is open to all students eligible to work on campus and will be employed through student Other Personnel Services (OPS) and must maintain a minimum 2.0 grade point average.

OPS Intern
Must have a high school diploma or equivalent.

Job Description:

UF Information Technology (UFIT) is currently seeking a talented and highly motivated, part-time Microsoft 365

Administration Intern to perform entry-level work on Microsoft 365 services within Infrastructure and Communication Technology, a unit within UFIT. This one-year, paid internship is designed to provide students currently enrolled in college an opportunity to learn practical skills and gain experience to propel them into a successful career in Information Technology.

Employment with UFIT provides an excellent opportunity to work with other dedicated employees focused on understanding and interpreting the technological needs of the University of Florida’s innovative and inspirational community.

This position is part of the ICT Collaboration Platforms Services team, which is responsible for administering the Microsoft 365 platform (including Exchange Online, OneDrive, Teams, SharePoint) for the UF community. This position is primarily focused on performing entry-level work on service request tickets for the Microsoft 365 services. The incumbent will work collaboratively with a team of experienced administrators on the delivery of services, and provide excellent customer service to the UF community.

Some key responsibilities and characteristics of this position are:

• Working on assigned service request tickets related to Microsoft 365 services.

About UF Information Technology

Led by Senior Vice President and CIO Elias Eldayrie, the nine departments comprising UFIT are: Academic Technology; AI² Center; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. UF Information Technology (UFIT) enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities, and the opportunity to teach using HiPerGator. For more information about UFIT and its goals and governance, visit https://it.ufl.edu/about-ufit/strategic-plan/ .

About the University of Florida

One of America’s all-around best universities, the University of Florida drives future-making education, eye-opening discoveries, life-saving health care, and community-building collaboration for our state, our nation, and our world. UF is in Gainesville, a city of approximately 150,000 residents in North-Central Florida, 50 miles from Florida’s West Coast, 67 miles from the Atlantic Ocean, and within a 2-hour drive to large metropolitan areas (Orlando, Tampa, Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities, including hiking, biking, and nature photography. UF’s large college sports programs, museums, and performing arts center support various activities and cultural events for residents to enjoy. Learn more about what Gainesville has to offer at Visit Gainesville.

$15.00 per hour

Required Qualifications:

MUST BE AT LEAST 18 YEARS OF AGE

UF Student Assistant
This position is open to all students eligible to work on campus and will be employed through student Other Personnel Services (OPS) and must maintain a minimum 2.0 grade point average.

OPS Intern
Must have a high school diploma or equivalent.

Preferred:

The ideal candidate will possess the following education, experience, and skills:

Work visa sponsorship is not available for this position.

This is not a remote work position and is located in Gainesville, FL.