MIC/Shift Leader

Tom Thumb; Plano (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Pickleman's Gourmet Café in Plano, TX is seeking a highly skilled MIC/Shift Leader to join their dynamic team. The ideal candidate will support the General Manager, oversee restaurant operations during shifts, and ensure excellent customer service and food quality. Responsibilities include managing team tasks, handling guest concerns, and maintaining safety standards. A potential for a pay increase exists after training. Join a motivated team where your contributions are valued.

Qualifications

• 1-2 years of experience in quick service restaurant or fast casual dining.
• Strong leadership skills and ability to manage team effectively.

Responsibilities

• Support General Manager in overseeing restaurant operations.
• Lead the team for efficient customer service and food quality.
• Manage tasks, breaks, and ensure team members stay on track.

Skills

Team-oriented mindset

Strong communication skills

Ability to stay calm under pressure

Job description

MIC/Shift Leader – Pickleman’s Gourmet Café

Location: 8448 Parkwood Blvd., Ste. 300, Plano, TX 75024

Reports To: General Manager

Job Summary:

Do you thrive in a fast-paced environment where teamwork is key? Are you passionate about creating delicious food for guests?

JOIN OUR TEAM! Pickleman’s Gourmet Café is looking for a highly skilled MIC/Shift Leader to join our fun and loving team. As a Shift MIC/Shift Leader, you will support the General Manager in overseeing restaurant operations during assigned shifts. In addition, you will be responsible for preparing toasted sandwiches, thin crust pizzas, artisan soups, mac and cheese, and fresh salads. This is a great opportunity to learn new skills, work in a dynamic environment, and be a part of a motivated team that values your contributions.

Key Responsibilities & Qualifications:

• Ideally will have at least 1-2 years of quick service restaurant or fast casual dining experience
• Open and close responsibilities
• Lead the team to ensure efficient and excellent customer service, cleanliness, and food quality
• Greet and talk to customers in a friendly and welcoming manner
• Maintain compliance with food safety and sanitation standards
• Assign tasks, manage breaks, and ensure team members stay on track
• Handle guest concerns promptly and professionally to ensure guest satisfaction
• Assist with inventory and food checks and food preparation
• Strong communication and leadership skills
• Ability to stay calm under pressure and lead by example
• Team-oriented mindset

Compensation Note:

• Potential for an hourly rate increase after 2-3 months of training and a performance review