MIA Control Room Operator FT-AM/PM

ERMC Aviation; Miami (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with company match

Discounted flight benefits with Delta Airlines

Job summary

ERMC Aviation is hiring a Control Room Operator in Miami, Florida. The successful candidate will be responsible for dispatching personnel on conveyor issues, maintaining reporting systems, and ensuring operational efficiency. Qualifications include experience in an airport environment, communication skills over a two-way radio, and the ability to work under extreme conditions. ERMC offers comprehensive benefits including health insurance and discounted flight perks for employees.

Qualifications

• Previous experience in an airport environment.
• Ability to communicate clearly over a two-way radio system.
• Must have or be able to attain reliable transportation.
• Must be able to work nights, weekends, and holidays.

Responsibilities

• Dispatch personnel or technicians to problems on the conveyor line.
• Create, modify, and update databases/spreadsheets.
• Document daily functions, outages, and statistics.
• Maintain an accurate flight table.

Skills

Communication skills

Customer service

Organizational skills

Ability to work in extreme conditions

Tools

Microsoft Office Suite

Job description

ERMC is seeking a Control Room Operator. The selected candidate will be responsible for but not limited to:

• Dispatches personnel or technicians to problems on the conveyor line and creates work orders for the repairs to be made.
• Create, modify, and update databases/spreadsheets associated with the administration of the Maintenance Site, and maintain filing and reports relating to the conveyor line operation.
• Documents the daily functions, outages, and statistics of the conveyor system.
• Maintains accurate flight table with the assistance of the customer. Make any corrections on a temporary and/or permanent basis.
• May maintain parts inventory and be responsible for data entry in CMMS.
• Completes all safety training as assigned by the Company.

Qualifications

• Previous experience in an airport environment.
• Ability to communicate clearly and effectively with the customer, TSA, and Airline representatives.
• Knowledge of Industrial safety.
• Ability to type a minimum of 30 WPM.
• Ability to speak clearly over a two-way radio system.
• Excellent customer service, interpersonal and organizational skills.
• Previous experience with warehousing and inventory.
• Ability to pass a basic mechanical/electrical aptitude test.
• Knowledge of Microsoft Office Suite (Word, Excel,) with the ability to log in, retrieve and answer emails, and take training.
• Must be authorized to work in the United States without sponsorship.
• Must possess a Government ID and social security card.
• Must be able to obtain and keep an airport security badge.
• Must have or be able to attain reliable transportation.
• Able to work in extreme conditions, such as hot and cold weather, as well as small spaces
• Able to receive appropriate security clearances after completing a criminal background check.
• Must be able to work nights, weekends, and holidays.
• Must be able to work extended hours depending on operational needs.
• Must be able to read, write, speak, and understand English.

ERMC Aviation offers a full range of benefits for full-time employees, including, but not limited to, medical, dental, vision, HSA, 401k, company-paid life insurance, supplementary life insurance, voluntary benefits (such as accident, cancer, and hospitalization), the option to receive paycheck 2+ days early, discounts on hotels, rental vehicles, and cruises, discounted tuition with a participating college, and a college education savings plan.

Additionally, as a member of the Unifi Service family of companies, ERMC employees are eligible for steeply discounted flight benefits with Delta Airlines.

Part-time employees can participate in a 401(k) with a company match, company-paid insurance, optional early pay, and Delta flight benefits.