Assistant Manager

ERMC Aviation; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

401k

Discounted tuition

Flight benefits with Delta Airlines

Job summary

ERMC Aviation is seeking a dedicated Operations team member in Dallas, Texas. The role emphasizes customer satisfaction and safety, requiring 3+ years of airport BHS and PBB maintenance experience. Responsibilities include managing both technical training and safety programs for maintenance associates, developing innovative solutions to complex issues, and maintaining site morale. ERMC Aviation offers comprehensive benefits, including medical, dental, vision, and discounted travel options with Delta Airlines.

Qualifications

• Must be authorized to work in the United States without sponsorship.
• Must possess a Government ID and social security card.
• Must have at least 3 years of experience in airport BHS and/or PBB Maintenance.

Responsibilities

• Support the Operations team in a safe, customer-centric manner.
• Develop innovative solutions and manage external contractors.
• Facilitate technical and safety training for maintenance associates.
• Maintain site morale and customer satisfaction.
• Perform additional duties as required by Leadership.

Skills

Customer-focused approach

Self-motivated

Technical training facilitation

Mentoring skills

Project management

Job description

• Support the Operations team by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric.
• Develop and design innovative solutions to difficult problems, manage outside contractors and be on call for emergencies.
• Handle multiple internal and externally sponsored projects and daily activities, manage to and meet deadlines, and develop & track plans on how to accomplish departmental and distribution goals.
• Work with Safety department leadership to understand, implement, and audit safety programs. Ensure that all safety programs and procedures are followed.
• Develop and maintain preventative maintenance programs and good working relationships with operations leadership.
• Facilitate technical and safety training, as well as help to develop professional development of maintenance associates.
• Mentor all maintenance associates by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond.
• Own and promote excellent housekeeping.
• Participate in weekly network Site calls and periodic Maintenance Manager offsite conferences.
• Candidates must have the ability to provide specific, enriched feedback to enhance individual performance, and provide associates with written performance appraisals including discipline and up to termination.
• Maintain site morale and customer satisfaction by keeping the customer in mind and by keeping the interests of the company at heart.
• Perform additional duties/assignments that may be required by Leadership.

Qualifications

• Must be authorized to work in the United States without sponsorship.
• Must possess a Government ID and social security card.
• Must be able to obtain and keep an airport security badge.
• Must have or be able to attain reliable transportation.
• Able to work in extreme conditions, such as hot and cold weather, as well as small spaces.
• Able to receive appropriate security clearances after satisfactory completion of a criminal background check.
• Must be able to work nights, weekends, and holidays.
• Must be able to work extended hours depending on operational needs.
• Must have at least 3 years of experience in airport BHS and/or PBB Maintenance.

ERMC Aviation offers a full range of benefit offerings for full time employees including but not limited to medical, dental, vision, HSA, 401k, company paid life insurance, supplementary life insurances, voluntary benefits (such as accident, cancer, hospitalization), option to receive paycheck 2+ days early, discounts on hotels, rental vehicles, cruises, discounted tuition with a participating college, and a college education savings plan.

Additionally, as a member of the Unifi Service family of companies, ERMC employees are eligible for steeply discounted flight benefits with Delta Airlines.