MHT III - On Call - Marc Crisis Triage

Compass Health; Everett (WA); On-site; USD 52,000 - 76,000; Full time

Job summary

Compass Health in Everett, WA seeks a Mental Health Technician III for the Marc Crisis Triage Center. This frontline role provides supervision and crisis support within a multidisciplinary team, delivering life-skills training, assisting in treatment planning, and supporting intake and discharge processes.

The position emphasizes compassionate, trauma-informed care, crisis de-escalation, and adherence to safety protocols in a 24/7 stabilization setting.

Qualifications

• BA/BS/BSW in Behavioral Science or AA + 2 years’ experience or a 4-year mix of education and relevant experience.
• Certifications: Agency Affiliated Counselor status (or willingness to apply upon hire).
• First Aid/CPR and Food Handler’s Permit (or within 90 days of hire).
• Valid WA Driver’s License and insurance (if applicable).

Responsibilities

• Provide supervision and support to clients during day shift hours.
• Deliver life-skills training in self-care, coping, and social interaction.
• Participate in client treatment planning and documentation.
• Support intake and discharge processes.
• Facilitate daily safety checks, vital signs, and risk assessments.
• Help maintain unit cleanliness and monitor mealtimes.
• Answer phones, take referrals, and provide compassionate support.

Skills

EMR skills

Communication skills

Organizational skills

Education

BA/BS/BSW in Behavioral Science

AA + 2 years experience

4-year combination of education and experience

Job description

Introduction

Compass Health is the region’s largest private, non-profit organization providing mental health and chemical dependency services in Island, San Juan, Skagit, Snohomish, and Whatcom counties of Western Washington. We provide quality creative services to children, families, and adults in a variety of outpatient, residential and inpatient settings.

Overview

Be the Calm in the Crisis. Make a Difference Every Day.

Are you passionate about behavioral health and ready to support individuals navigating acute mental health challenges? Compass Health is hiring a Mental Health Technician III to join our compassionate, multidisciplinary team at the Marc Crisis Triage Center in Everett, WA. This is a critical, client-facing role where your empathy, structure, and skill will provide stability and support during moments of crisis.

About the Triage Center

The Triage Center offers a safe, supportive space for individuals recovering from behavioral health crises. Our center offers 24/7 mental health stabilization, walk-in emergency services, and next-day appointments. You’ll work shoulder-to-shoulder with Peer Counselors, Clinicians, Nurses, and Providers in a recovery-focused, trauma-informed care environment.

Responsibilities

• Provide supervision and support to clients during day shift hours.
• Deliver life-skills training in self-care, coping, and social interaction.
• Participate in client treatment planning and documentation.
• Support intake and discharge processes.
• Facilitate daily safety checks, vital signs, and risk assessments.
• Help maintain unit cleanliness and monitor mealtimes.
• Answer phones, take referrals, and provide consistent, compassionate support.

Requirements

• Education/Experience:
  • BA/BS/BSW in Behavioral Science OR
  • AA + 2 years’ experience OR
  • Any 4-year combination of education and relevant experience.
• Certifications:
  • Agency Affiliated Counselor status (or willing to apply upon hire).
  • Current First Aid/CPR and Food Handler’s Permit (or within 90 days of hire).
  • Valid WA Driver’s License and insurance (if applicable).

What Makes You a Great Fit

• Experience supporting individuals with serious psychiatric conditions.
• Knowledge of recovery-based approaches and crisis de-escalation.
• Strong organizational, communication, and EMR skills.
• Respect for cultural diversity and commitment to inclusion.
• Ability to remain grounded, proactive, and adaptable in a fast-paced environment.

About Compass Health

Compass Health is Northwest Washington’s largest private, non-profit behavioral health provider. With over 110 years of service, we offer a full spectrum of care to children, families, and adults across five counties. We believe in a future where every individual experiencing behavioral health challenges receives the support they need—with dignity, compassion, and respect.

Learn more at www.compasshealth.org