MHCU Supervisor

Nyc-Administration-For-Children; New York (NY); On-site; USD 70,000 - 98,000; Full time

Job summary

The Administration for Children’s Services (ACS) in New York City is seeking a Supervisory Mental Health Supervisor. You will lead the MHCU, supervise a four-to-nine member team, and ensure timely case management and data processing across intake, foster care, hospitals, and state partners.

Responsibilities include preparing reports for senior administrators, developing new forms and data reports, and coordinating trainings with providers. An MSW with LCSW/LMSW is preferred.

Qualifications

• A bachelor’s degree from an accredited college and two years of social casework experience, with at least one year in a supervisory capacity.
• Demonstrated supervisory experience is required.
• Knowledge of mental health systems and psychiatric terminology is preferred.
• Willingness to travel to hospitals and agencies across NYC is expected.

Responsibilities

• Supervise a team of four to nine staff, Reservists, and student interns; manage daily unit operations.
• Approve timesheets, leave requests, and manage workload and performance evaluations.
• Ensure data accuracy in databases, reports, and case records; maintain security and timeliness of information.
• Prepare and submit periodic and ad-hoc reports to senior administrators and funders; present findings as needed.
• Co-facilitate trainings and assist with policy and process improvements in MHCU.

Skills

Supervisory experience

Team leadership

Education

Bachelor's degree in Social Work or related field

Master of Social Work (MSW) with LCSW or LMSW registration

Job description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY RANGE OF $69,880.00- $97,728.00.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The Administration for Children’s Services (ACS) Office of Child and Family Health (OCFH) delivers direct medical care to children entering foster care, clinical support and guidance to child welfare staff, and ensures that the physical and mental health care provided to children and youth in ACS custody is comprehensive and appropriate. Within OCFH, the Mental Health Coordination Unit (MHCU) is responsible for tracking acute inpatient psychiatric hospitalizations of children (under 18) in ACS custody and coordinating related case planning activity. The team also provides assistance, guidance, advocacy, and support to case planners and provider agency staff. In addition, MHCU is responsive to the needs of partners in the mental health system, hospitals, and other stakeholders. MHCU works closely with other divisions and offices within ACS including Family Permanency Services, Child Protection, Youth and Family Justice, Family Court Legal Services, and Office of the General Counsel.

Reporting to the MHCU Director, the Mental Health Supervisor will:

• Supervise a team of four to nine staff, Reservists, and student interns. Manage daily operations of the unit including oversight of emails in shared mailbox, assignment of workload, and monitoring requests. Schedule team visits and meetings.
• Perform administrative duties including approving Citytime timesheets and leave requests, managing unit coverage, completing tasks and standards and performance evaluations, and renewing consultant contracts.
• Ensure that MHCU staff is helpful and responsive to individual and hotline requests, that database entries, reports, logs, and lists are accurate and timely, and that all case records are current, complete, and stored securely.
• Prepare and submit periodic and ad-hoc reports to senior administrators and funders. Plan and conduct presentations as needed.
• Assist with creating new forms, protocols, and business processes. Design and execute methodology for additional data reports utilizing MHCU database. Interpret and evaluate data and perform quality assurance checks. Recommend enhancements and new needs for database; lead identified projects with ACS Office of Information Technology.
• Respond to foster care agencies regarding questions about data reports and training needs; co-facilitate training sessions on policy, case practice, mental health resources, and data collection.
• Provide case-specific consultation, assistance, and advocacy, clarify policies, and prioritize urgent case conferences to help resolve cross-systems issues with staff from hospitals, child welfare, state/city agencies, and the mental health system.
• Represent and cover for the Director as needed on communication with key ACS divisions, liaisons at 24 foster care agencies, all acute psychiatric hospitals with child and adolescent inpatient units, and the New York State Office of Mental Health.
• Participate in monthly virtual meetings with foster care agencies and virtual meetings with hospitals and OMH every two months. Facilitate these meetings when the Director is unavailable to do so.
• Complete other duties as assigned.

ADDITIONAL INFORMATION

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at [e-mail] or [phone].

SUPERVISOR II (SOCIAL SERVICES - 52312)

Minimum Qualifications

A baccalaureate degree from an accredited college and two years of full-time satisfactory experience in social casework, at least one year of which must have been in a supervisory capacity.

Preferred Skills

Candidates with six years of full-time experience in mental health, counseling, or clinical social work in a government agency or community-based organization, and 2-3 years supervisory experience, including the ability to work within a team environment and experience in developing effective and supportive professional relationships will be strongly considered. In addition, preferred candidates should also possess the following: a Master of Social Work (MSW) degree including registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) knowledge of the mental health and hospital system and psychiatric practice and terminology knowledge of the impact of trauma on emotions and behavior understanding of adolescent development and special mental health issues including: dual diagnoses (mental illness with complex substance abuse and/or developmental disability) and behavior problems (problematic sexual behavior, conduct disorder, violent/aggressive behavior) knowledge of the foster care system, permanency goals, and placement options experience in program evaluation, data collection and management willingness to travel to acute psychiatric hospitals throughout NYC’s five boroughs and adjacent areas. The preferred candidate should possess excellent oral, written, and interpersonal skills. They will be capable of working in a fast-paced, professional environment requiring adherence to deadlines. The position requires the ability to pay careful attention to detail, multi-task, and work under pressure. The ideal candidate should have strong organizational and analytical skills. Knowledge of Connections, LTS, Outlook, Excel, PowerPoint and Word is essential.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual\'s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.