MH Unit Secretary/Unit Assistant

Brown University Health; Taunton (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated MH Unit Secretary/Unit Assistant to enhance the nursing operations at Morton Hospital. This role is pivotal in managing information flow, coordinating unit activities, and ensuring patient safety. You will be the key liaison among healthcare professionals, ensuring seamless communication and operational efficiency. Ideal candidates will possess a Certified Nursing Assistant Certification and exhibit strong customer service skills. Join a team committed to quality care and continuous improvement in a dynamic healthcare environment.

Qualifications

• Certified Nursing Assistant Certification is mandatory.
• Knowledge of medical terminology and customer service skills are essential.

Responsibilities

• Coordinate unit activity and serve as the main contact for the unit.
• Maintain and update physician pager numbers and patient arm bands.
• Assist in maintaining a safe environment and track compliance.

Skills

Certified Nursing Assistant Certification

Computer knowledge

Knowledge of medical terminology

Customer service skills

Ability to lift/carry up to 20 lbs

Ability to sit for extended periods

BLS certification

Education

High School Education

College degree

Job description

Join to apply for the MH Unit Secretary/Unit Assistant role at Brown University Health.

Continue with Google

1 week ago Be among the first 25 applicants

Summary

Unit Information Secretaries work in the nursing area of hospitals. They are primarily the conduit for information management and processing to ensure the operations of the unit. Actual interpretation of data collected may vary by type of unit.

Responsibilities

• Coordinate unit activity, acting as the main point of contact between the unit, transport ancillaries, and physicians.
• Answer all calls by identifying the department and caller's name.
• Be aware of new orders, transport, and ancillary orders, and communicate these to the appropriate nurse.
• Maintain and update physician pager numbers monthly for nurses, essential during downtime.
• Report telephone problems to communications and escalate to the Director/Supervisor.
• Maintain a list of physicians' phone numbers in the area.
• Monitor that all patients have proper arm bands; contact registration/admissions for replacements if needed.
• Maintain stock of lab/x-ray requisitions for downtime.
• Report printer and computer problems to the help desk, and inform the Director/Supervisor.
• Provide and track data such as pages to MDs, response times, discharge information, etc.
• Order and maintain accurate inventory levels.
• Assist in maintaining a safe environment and intervene appropriately.
• Use proper procedures and address patient concerns by notifying the charge nurse, Director, or Supervisor.
• Initiate and track facilities BioMed housekeeping, IT issues, and work orders.
• Notify BioMed of malfunctioning equipment, arrange repairs, and track equipment.
• Copy charts and other materials as requested.
• Maintain and track compliance with BLS, TB, Fit testing, and other minimal job requirements.
• Participate in committees and quality improvement projects as requested.
• Respond to staffing needs by cross-training and floating to other units.
• Perform other duties to improve unit function and meet goals.
• Make staffing calls to fill shifts as directed.

Management of Time and Resources

• Complete work within acceptable time frames.
• Use time and resources efficiently.
• Develop and maintain effective working relationships.
• Be reliable in attendance and punctuality.
• Partner with others to achieve positive outcomes.

Quality

• Contribute to team efforts to ensure quality services.
• Offer creative solutions to issues.
• Produce quality results and strive for continuous improvement.
• Accept responsibility and take corrective actions as needed.
• Ensure proper documentation and keep the nursing desk organized.

Other Information

Required Qualifications

• Certified Nursing Assistant Certification
• Computer knowledge
• Knowledge of medical terminology
• Customer service skills
• High School Education
• Ability to lift/carry up to 20 lbs
• Ability to sit for extended periods
• BLS certification

Preferred Qualifications

• College degree
• Experience with Meditech system

Brown University Health is an Equal Opportunity Employer and a VEVRAA Federal Contractor.

Location

Morton Hospital, Taunton, MA

Work Type

Per Diem

Shift

Shift 4

Union

SEIUM