MH Unit Secretary

Lifespan; Taunton (MA); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated part-time receptionist to support their nursing unit. This role involves transcribing physician orders, managing patient charts, and ensuring efficient communication within the team. The ideal candidate will demonstrate excellent communication skills, time management, and a commitment to providing quality service. Join a collaborative environment where your contributions will enhance patient care and support a dynamic healthcare team. If you are passionate about making a difference in healthcare, this opportunity is perfect for you.

Qualifications

• Preferred previous clerical/administrative experience.
• Engages in ongoing development of work skills through available resources.

Responsibilities

• Transcribes and transmits physician's orders under supervision.
• Handles telephone information requests with courtesy and accuracy.
• Collaborates with the interdisciplinary team to achieve patient goals.

Skills

Clerical/administrative experience

Communication skills

Time management

Teamwork

Customer service

Education

High school diploma or GED equivalent

Job description

Summary:

0

Responsibilities:

KEY RESPONSIBILITIES:

• Transcribes and transmits physician's orders to appropriate areas under the supervision of the R.N.
• Demonstrates competence in functioning as a receptionist on the nursing unit and communicating with physicians, ancillary departments, patients, and visitors.
• Answers telephones, takes messages, and communicates messages to the appropriate person in a timely manner.
• Receives, places, and transfers calls using appropriate telephone etiquette.
• Handles telephone information requests with courtesy, accuracy, and timeliness.
• Works in collaboration with the interdisciplinary team to achieve patient and unit goals.
• Inventories and orders unit stock, ensuring proper supplies are on hand.
• Demonstrates the ability to adapt to changes in workload.
• Initiates patient charts on admission and maintains them in appropriate organizational and sequential order.
• Demonstrates complete knowledge and use of all forms.
• Performs accurately and precisely in crises and emergency situations where time is critical.
• Communicates with the R.N. regarding treatments, results, observations, patient complaints, and other relevant information about patient conditions.

Management of Time and Resources:

• Completes work assignments within an acceptable time frame.
• Uses time and resources efficiently to accomplish responsibilities.
• Develops and maintains effective working relationships.
• Is reliable regarding attendance and punctuality.
• Recognizes the importance of teamwork and collaborates to achieve positive outcomes.

Quality:

• Participates in team efforts to ensure quality services.
• Offers creative solutions or alternatives to issues or concerns.
• Produces quality results.
• Strives for continuous improvement in work quality.
• Accepts responsibility for work performed and takes corrective actions as needed.

Other Information:

REQUIRED QUALIFICATIONS:

• Preferred previous clerical/administrative experience.
• Engages in ongoing development of work skills through available resources such as in-services, formal education, and on-the-job training.
• Attends and participates in staff meetings and in-services, reviewing documentation as required.
• Assists in orienting others and actively participates in mentoring.
• Performs analytical and decision-making functions with minimal supervision.
• Seeks assistance or consultation when appropriate.
• Understands hospital and departmental policies, including safety protocols.
• Awareness of hospital programs and services and their locations.

• Interacts cooperatively, treating customers with courtesy, respect, and compassion.
• Responds patiently to questions and provides appropriate answers.
• Handles interruptions skillfully.
• Maintains a professional appearance and demeanor.
• Works to prevent and resolve customer concerns satisfactorily.

EDUCATION:

• High school diploma or GED equivalent.

Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran status, or marital status. Brown University Health is a VEVRAA Federal Contractor.

Location: Morton Hospital, MA, Taunton

Work Type: Part Time

Shift: Shift 2

Union: SEIUM

Apply now.