MH Unit Secretary

Brown University Health; Taunton (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading healthcare provider is seeking a part-time clerical staff member for Morton Hospital in Taunton, MA. The role involves transcribing physician orders, managing communications, and supporting the nursing unit. Ideal candidates will have a high school diploma and previous clerical experience, demonstrating strong communication and teamwork skills.

Qualifications

• Preferred previous clerical/administrative experience.
• Understands hospital and departmental policies.
• Recognizes when to seek assistance.

Responsibilities

• Transcribes and transmits physician's orders.
• Handles telephone information requests.
• Maintains patients' charts on admission.

Skills

Clerical experience

Communication

Teamwork

Education

High school diploma or GED equivalent

Job description

Summary:

0

Responsibilities:

KEY RESPONSIBILITIES:

• Transcribes and transmits physician's orders to appropriate areas under the supervision of the R.N.
• Demonstrates competence in functioning as a receptionist on the nursing unit and communicating with physicians, ancillary departments, patients, and visitors.
• Answers telephones, takes messages, and communicates messages to the appropriate person in a timely manner.
• Receives, places, and transfers calls using appropriate telephone etiquette.
• Handles telephone information requests with courtesy, accuracy, and timeliness.
• Works in collaboration with the interdisciplinary team to achieve patient and unit goals.
• Inventories and orders unit stock; ensures proper supplies are on hand.
• Demonstrates the ability to adapt to changes in workload.
• Initiates patients' charts on admission and maintains them in appropriate organizational and sequential order.
• Demonstrates a complete knowledge and use of all forms.
• Performs accurately and precisely in crises and emergency situations when time is critical.
• Communicates with the R.N. regarding treatment results, observations, patient complaints, and other pertinent information.

Management of Time and Resources:

• Completes work assignments within an acceptable time frame.
• Uses time and resources efficiently to successfully complete responsibilities.
• Develops and maintains effective working relationships.
• Is reliable regarding attendance and punctuality.
• Recognizes the importance of teamwork and collaborates to achieve positive outcomes.

Quality:

• Contributes to team efforts to ensure quality services.
• Offers creative solutions or alternatives to issues or concerns.
• Produces quality results.
• Strives for continuous improvement in work quality.
• Accepts responsibility for all work and takes corrective action when needed.

Other Information:

REQUIRED QUALIFICATIONS:

• Preferred previous clerical/administrative experience.
• Responsible for ongoing development of work skills through available resources (e.g., in-services, formal education, on-the-job training).
• Attends and participates in staff meetings and in-services; reviews documentation as required.
• Assists in the orientation of others and actively mentors.
• Performs analytical and decision-making functions with minimal supervision.
• Recognizes when to seek assistance or consultation.
• Understands hospital and departmental policies, including safety procedures.
• Awareness of hospital programs and services and their locations.

• Cooperative in interactions, treating customers with courtesy, respect, and compassion.
• Patient in responding to questions and provides appropriate answers.
• Responds to requests promptly.
• Handles interruptions skillfully.
• Maintains a professional appearance and demeanor.
• Works to prevent or resolve customer concerns satisfactorily.

Education:

• High school diploma or GED equivalent.

Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran status, or marital status. Brown University Health is a VEVRAA Federal Contractor.

Location:

Morton Hospital, Taunton, MA, USA

Work Type:

Part Time

Shift:

Shift 2

Union:

SEIUM