Mgr-Tech Project Mgmt

American Express; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Job summary

American Express seeks a Manager of Technical Project Management for the Global Infrastructure Cross Platform Delivery team to lead strategic and technical initiatives across engineering groups and organizations. You will translate objectives into executable plans with measurable outcomes and report to the Director of Program Management.

The role blends software engineering experience with program management, requiring engagement with GI leadership, engineers, architects, product teams, and

Qualifications

• - Bachelor's degree or equivalent work experience.
• - Hands-on software engineering experience across production systems.
• - Strong understanding of the software development lifecycle, CI/CD, testing, build processes, deployment, and production operations.
• - Experience with Enterprise Cloud/Hydra and related CI/CD tooling is strongly preferred.
• - Experience with APIs, service integrations, data flows, resiliency, and technical tradeoffs.
• - Technical depth to engage engineers and architects, translate discussions into actionable delivery plans.
• - Proven experience leading complex technical programs or cross-functional technology projects.
• - Strong project/program management skills including risk, dependency, schedule, release, and stakeholder management.

Skills

Software engineering experience

SDLC knowledge

Leadership

Cross-functional collaboration

Communication

Education

Bachelor's degree in Computer Science, Engineering, IT, or related field

Tools

CI/CD tooling

Enterprise Cloud/Hydra

Job description

The Manager of Technical Project Management for the Global Infrastructure (GI) Cross Platform Delivery (CPD) team will lead strategic and technical initiatives requiring coordination across engineering teams and organizations. Reporting to the Director of Program Management, this individual will partner with GI leadership, engineers, architects, product teams, and business stakeholders to translate strategic and technical objectives into executable plans and measurable outcomes.

The successful candidate will combine strong technical project/program management skills with hands-on software engineering experience. The ideal candidate understands software architecture, development, deployment, and production operations and can engage engineering teams at a detailed technical level. Experience with American Express engineering platforms and processes, including Enterprise Cloud/Hydra and CI/CD tooling, is highly valued.

• - Bachelor's degree in Computer Science, Engineering, Information Technology, or a related technical discipline, or equivalent work experience.
• - Hands-on software engineering experience developing, integrating, deploying, or supporting production systems.
• - Strong understanding of the software development lifecycle, including source control, testing, build processes, CI/CD, deployment, and production operations.
• - Experience with American Express engineering platforms and deployment practices, including Enterprise Cloud/Hydra and related CI/CD tooling, is strongly preferred.
• - Experience with application or system architecture, including APIs, integrations, service dependencies, data flows, resiliency, and technical tradeoffs.
• - Technical depth to effectively engage engineers and architects, understand implementation challenges, and translate technical discussions into actionable delivery plans.
• - Proven experience leading complex technical programs, software delivery initiatives, or cross-functional technology projects.
• - Strong project/program management skills, including risk, dependency, schedule, release, and stakeholder management.
• - Strong analytical, problem-solving, and communication skills with the ability to operate effectively in ambiguous, fast-paced environments and influence without direct authority.
• - Experience using AI-enabled tools, automation, and delivery analytics to improve program execution and outcomes.

Employment eligibility to work with American Express in the United States is required, as the company will not pursue visa sponsorship for these positions.