Mgr, Sales Operations (Remote)

Lensa; Scottsdale (AZ); Remote; USD 77,000 - 156,000; Full time

Job summary

A leading company in IT Services is seeking a Manager of Sales Operations to oversee operational activities and drive process improvements. The role requires strong leadership and communication skills, with a focus on compliance and team performance. Candidates should have a high school diploma and over 5 years of relevant experience.

Qualifications

• 5+ years in management, operations, project management, or related fields.
• Preferred: Healthcare experience, Medicare, or Marketplace experience.

Responsibilities

• Oversee strategy, creation, implementation, and maintenance of program documentation.
• Lead a team of Sales Operations Specialists to elevate department performance.
• Ensure compliance with federal regulations and communicate requirements effectively.

Skills

Organizational skills

Communication skills

Education

High school diploma

Job description

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Job Description

Job Summary

The Manager, Sales Operations will be key to the success of the Sales Support Organization by providing strategy, oversight, and implementation of operational activities and process improvements.

Job Duties

• Oversee strategy, creation, implementation, and maintenance of program documentation, policies, and procedures, including effective communication of program status to key stakeholders.
• Ensure performance and identify process efficiencies, partnering with business owners to effect change.
• Lead a team of Sales Operations Specialists to elevate department performance. Provide ongoing, constructive feedback to support professional growth.
• Oversee compliance with federal regulations, communicate requirements effectively, and ensure proper implementation in daily operations.
• Communicate timelines, deliverables, risks, and dependencies for the Sales Support Organization clearly.
• Research escalations, identify root causes, implement resolutions, and oversee break-fixes as needed.
• Develop and maintain collaborative relationships with internal and external partners, representing the Sales Support Organization in a matrixed environment.
• Promote a culture of inclusivity, high performance, open communication, and morale.
• Other duties as assigned.

Discretion/Latitude

Works under limited supervision. Relies on experience and judgment to achieve goals. Decisions require high judgment, innovation, and creativity. Frequent contact with internal and external contacts.

Job Qualifications

Education: High school diploma required.

Experience: 5+ years in management, operations, project management, or related fields.

Preferred: Healthcare experience, Medicare, or Marketplace experience.

Skills: Excellent organizational and communication skills.

Physical Demands

Work environment is generally favorable. Must be able to sit for long periods. Reasonable accommodations available for disabilities.

To all current Molina employees: Apply through the intranet.

Molina Healthcare offers competitive benefits. EOE M/F/D/V.

Pay Range: $77,969 - $155,508 annually.

Additional Information

• Actual compensation may vary based on location, experience, education, and skills.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: IT Services and IT Consulting

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