MGR, PATIENT SVCS - TULLAHOMA, TN

Compass Group USA; Tullahoma (TN); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Flexible Spending Accounts

Discount Marketplace

Job summary

Morrison Healthcare, part of Compass Group, is hiring a Patient Services Manager to lead hospital food service operations, ensuring patient satisfaction and efficient resource use. The role involves managing food assembly, service, dietary compliance, and collaboration with regulatory teams to uphold quality standards.

The position emphasizes adherence to safety policies, participation in improvement initiatives, and coordination with multiple departments to deliver excellent patient care in a

Qualifications

• Degree in food service management or related field required or preferred.
• 2-3 years acute or long-term care experience preferred.
• Willingness to participate in patient satisfaction programs.
• Knowledge of P&L and contract-managed services desirable.
• ServSafe certification is highly desirable.

Responsibilities

• Establishes goals and oversees patient food service needs per medical direction and contract.
• Plans and supervises patient food assembly and service.
• Complies with dietary restrictions to meet preferences.
• Ensures compliance with federal and state regulations and Joint Commission.
• Participates in Performance Improvement teams to enhance patient care.
• Adheres to safety policies and performs other duties as assigned.

Skills

Patient satisfaction programs

P&L accountability

Contract-managed service experience

ServSafe certification

Education

Bachelor's degree in Food Services Technology/Management or Dietetics

Associate’s Degree + 3 years related experience

Registered Dietitian/Technician or Certified Dietary Manager (preferred)

Job description

Select how often (in days) to receive an alert:

• We are hiring immediately for a Patient Service Manager.

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

Job Summary

In this role as a Patient Services Manager, you will ensure patient satisfaction and good public relations through the safe and efficient use and allocation of resources.
Key Responsibilities:

• Establishes goals and oversees implementation of patient food service needs based upon medical direction, patient population and contract
• Plans and supervises the patient food assembly and service
• Complies with dietary restrictions to ensure optimal food preferences are met
• Complies with regulatory agencies, including federal, state, and Joint Commission
• Participates in facility-wide and department Performance Improvement Program and on
• Performance Improvement teams to improve processes and patient care
• Follows facility, department, and Company safety policies and procedures to include occurrence reporting
• Performs other duties as assigned

Qualifications:

• B.S. Degree in Food Services Technology/Management, Dietetics or related field; or Associate’s Degree plus three years of directly related experience preferred
• Minimum of three years of acute or long-term care experience preferred, depending upon formal degree or training
• Willingness to participate in patient/resident satisfaction programs/activities
• Knowledge of P&L accountability and contract-managed service experience is desirable
• Registered Dietitian, Registered Diet Technician or Certified Dietary Manager certificate, preferred
• ServSafe certified highly desirable

BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positionsare offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offerthe following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Morrison Healthcare maintains a drug-free workplace.