MGR, PATIENT SVCS - NEW ORLEANS, LA

Compass Group USA; Louisiana; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identify Theft Protection

Pet Insurance

FSAs

Job summary

Morrison Healthcare, a Compass Group company, seeks a Patient Services Manager to lead patient food service operations in a health system setting. You will supervise meal assembly, ensure dietary compliance, and maintain safety and quality standards.

Ideal candidates hold a degree in Food Services Technology/Management or Dietetics, with 3+ years of acute or long-term care experience, and relevant certifications such as ServSafe.

Qualifications

• Bachelor-level or higher in Food Services Technology/Management or Dietetics or related field.
• Three years of acute or long-term care experience preferred.
• Willingness to participate in patient/resident satisfaction programs/activities.
• P&L accountability knowledge and contract-managed service experience desirable.
• RD/DT or CDM certifications preferred; ServSafe certification highly desirable.

Responsibilities

• Establish goals and oversee patient food service needs per medical direction and contract.
• Plan and supervise patient food assembly and service.
• Ensure dietary restrictions are met and compliant with regulations.
• Comply with federal, state, and Joint Commission requirements.
• Participate in Performance Improvement initiatives to enhance patient care.
• Follow safety policies and procedures and report incidents.
• Perform other duties as assigned.

Skills

Patient satisfaction programs

Public relations

Willingness to participate in programs

Education

B.S. in Food Services Technology/Management

Dietetics/related field

Associate's Degree + 3 years experience

Registered Dietitian

Registered Diet Technician

Certified Dietary Manager

Tools

ServSafe

Job description

Select how often (in days) to receive an alert:

• We are hiring immediately for a Patient Services Managerposition.

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

Job Summary

In this role, you will ensure patient satisfaction and good public relations through the safe and efficient use and allocation of resources.
Key Responsibilities:

• Establishes goals and oversees implementation of patient food service needs based upon medical direction, patient population and contract
• Plans and supervises the patient food assembly and service
• Complies with dietary restrictions to ensure optimal food preferences are met
• Complies with regulatory agencies, including federal, state, and Joint Commission
• Participates in facility-wide and department Performance Improvement Program and on
• Performance Improvement teams to improve processes and patient care
• Follows facility, department, and Company safety policies and procedures to include occurrence reporting
• Performs other duties as assigned

Qualifications:

• B.S. Degree in Food Services Technology/Management, Dietetics or related field; or Associate's Degree plus three years of directly related experience preferred
• Minimum of three years of acute or long-term care experience preferred, depending upon formal degree or training
• Willingness to participate in patient/resident satisfaction programs/activities
• Knowledge of P&L accountability and contract-managed service experience is desirable
• Registered Dietitian, Registered Diet Technician or Certified Dietary Manager certificate, preferred
• ServSafe certified highly desirable

BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positionsare offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offerthe following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Morrison Healthcare maintains a drug-free workplace.