MGR, PATIENT SVCS I - LAFAYETTE, LA

Compass Healthcare; Lafayette (LA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identify Theft Protection

Pet Insurance

Job summary

Morrison Healthcare, a Compass Group company, is hiring a Patient Services Manager to lead the Patient Services Team in an Acute Care setting in City, State. This role oversees food service delivery, staff coaching, and adherence to dietary directions while supporting patient satisfaction goals.

The ideal candidate will have an Associate degree (or higher) in food service management, relevant certifications, and experience in acute care.

Qualifications

• Associate degree with one year work experience in food services or related field, or bachelor’s degree in food service technology/management or related field.
• ServSafe certified or desirable; dietary manager certification or RD/RD status preferred.
• Experience in food service management, preferably in acute care settings.

Responsibilities

• Leads the patient services team and establishes goals to meet patient food service needs based on medical direction.
• Hires, coaches, trains, and develops staff in patient services.
• Ensures compliance with dietary restrictions and diet orders.
• Supports patient satisfaction goals and participates in QA/PI programs.
• Ensures adherence to regulatory standards, HIPAA, and patient rights policies.
• Participates in/ leads meetings and quality improvement initiatives.

Skills

Leadership

Regulatory compliance

Customer service focus

Education

Associate or Bachelor degree in related field

ServSafe certified

Certified Dietary Manager / RD or Registered Dietitian (preferred)

Tools

Microsoft Office

EMR software

Diet office systems

Job description

We are hiring immediately for a Patient Services Manager.

Make a difference in the lives of people, your community, and yourself

At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

Job Summary

We are seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting in City, State.

Key Responsibilities

• Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
• Hires, directs, coaches, trains, and develops patient service team members
• Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
• Ensures patient services staff assists in achieving stated patient satisfaction goals
• Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
• Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

Qualifications

• Associate degree with one (1) year work experience in food services or related field, or bachelor’s degree in food service technology/management or related field
• Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
• Minimum of one (1) year experience in food service management preferred in an acute care setting
• ServSafe® certified, desirable
• Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems

Benefits For Our Team Members

• Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Morrison Healthcare maintains a drug-free workplace.