MGR, ON-SITE SUPPORT II_192_Family Dollar_Duncan, OK

Kids for the Future; Van Buren (AR); On-site; USD 42,000 - 62,000; Full time

Job summary

Kids for the Future in Van Buren, AR is seeking a Dispatcher Supervisor to lead a fleet of 10+ drivers, manage driver availability, and maximize fleet productivity.

You will dispatch drivers, build load orders in TMS, schedule deliveries, track shipments, and ensure on-time performance while supervising safety and payroll functions. The role requires on-site work at customer locations as needed and strong communication skills.

Qualifications

• High School Diploma or equivalent required.
• Proficiency in Microsoft Office Suite.
• On-site availability at customer locations as needed.
• 1+ year experience in Transportation, Hospitality or Service fields.

Responsibilities

• Dispatch drivers and provide detailed directions to drivers.
• Builds and assigns load orders in TMS; schedule or reschedule delivery times.
• Track and trace shipments.
• Complete standard and ad hoc reports on time.
• Maximize equipment and driver utilization.
• Conduct safety meetings and coach drivers on safety issues (Hours of Service, CSA).
• Manage weekly invoicing, accounts receivable and driver payroll.
• Serve as primary customer contact and monitor KPI adherence.

Skills

Microsoft Office

Transportation experience

Customer service

Education

High School Diploma or Equivalent

Bachelor’s Degree in Supply Chain, Transportation, Logistics or similar field

Tools

TMS (Transportation Management System)

Job description

Contact information

• Phone [phone]

Purpose

Lead a fleet of 10+ drivers and manage driver availability to maximize fleet productivity . Supervises employees who transport cargo to and from specified locations. Oversees the loading and unloading of company vehicles. Schedules drivers and assigns routes to maximize productivity.

Principal Accountabilities

Dispatch drivers, p rovide detailed directions and instructions to drivers

Builds and assigns load orders in TMS , Schedule and/or reschedule delivery times for loads

Track and Trace

Completes various standard reports and ad hoc reports accurately and on time

Maximize equipment and driver utilization

Conduct safety meetings and c oach drivers on safety issues including: Hours of Service , Speed, Drive Cams, and CSA violations

Manage weekly invoicing, accounts receivable and driver payroll functions

Serve as primary customer contact, managing adherence to customer scorecard and KPIs

Qualifications and Education Requirements

• High School Diploma or equivalent
• Ability to work within Microsoft Office Suite
• Available to work on-site at customer locations as necessary
• 1+ years experience in Transportation, Hospitality or Service industry fields

Preferred Skills

• Bachelor’s Degree in Supply Chain , Transportation, Logistics or similar field
• Knowledge of Federal Motor Carrier Safety Regulations ( FMCSR ) , Hours of Service, and Compliance, Safety, Accountability ( CSA )
• Effective communication skills (written and verbal)