MGR, DRIVER SUPPORT II - Waxahachie

Kids for the Future; Waxahachie (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

USA Truck is seeking a Driver Manager leader to guide a team of Driver Managers and Driver Team Members, focusing on safe, compliant operations, cost controls, and customer satisfaction.

The role requires coaching, DOT knowledge, and collaboration across departments to maximize revenue and minimize costs while meeting service metrics.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years fleet operations experience.
• Strong general knowledge of DOT regulations.
• General knowledge of freight management including pricing, planning, and customer service.

Responsibilities

• Coach Driver Managers to understand fleet operational costs, network needs, and balances.
• Develop efficient plans to drive long term performance and a winning environment for all team members.
• Perform daily functions of Driver Manager role for a group of Driver Team Members.
• Monitor, coach and counsel Driver Managers in proper Safety practices and compliance, to meet company standards and metrics.
• Direct assigned Driver Team Members to operate safely and compliantly per DOT regulations and company policies.
• Fill in and assist with Regional Manager duties as required.
• Recommend measures to improve procedures, performance, and quality of services.
• Analyze and resolve work problems or assist employees in solving work problems.
• Mentor Driver Managers on building relationships to promote driver retention.
• Lead team to achieve company accident goals and safety compliance.
• Monitor utilization, maintenance goals, and layover trucks.
• Communicate effectively with other departments to ensure a successful operation.
• Prepare and present training for team members to achieve desired results.
• Model and teach effective communication to internal and external customers.
• Collaborate with Fuel Management Team to maximize fleet fueling and idle time efficiencies.

Skills

Leadership coaching

Effective communication

Team collaboration

Safety and compliance

Customer service

Education

High school diploma or equivalent

Job description

• Employee Type FT Exempt
• Required Degree High school
• Manage Others Yes

Contact information

Description

PURPOSE

This posi tion is responsible for providing leadership within a team of Driver Managers to work cooperatively in order to exceed all required metrics for safe and efficient operation , maximize revenue and minimize costs, and meet or exceed the customer’s service needs. This posit ion will provide leadership to D river Team M embers and other Driver Managers, by modeling USA Truck’s core values.

PRINCIPAL ACCOUNTABILITIES

• Coach Driver Managers to understand fleet operational c osts, network needs , and balances .
• Develop efficient plans t o drive lo ng term performance and develop a winning environment for all team members.
• Perform daily functions of Driver Manager role for a group of Driver Team members.
• Monitor, c oach and counsel Driver managers in proper Safety practices and compliance, to successfully achieve company standards and metrics .
• Direct assigned Driver Team Members to operate in a safe and compliant manner at all times, in accordance with DOT regulations and company policies.
• Fill in and assist with Regional Manager duties as required .
• Recommend measures to improve procedures, performance, and quality of services.
• Analyze and resolve work problems, or assist employees in solving work problems.
• Mentor Driver Managers on how to build strong relationships with each D river in order to promote driver retention.
• Lead your team to achieve company accident goals and safety compliance .
• Monitor utilization , maintenance goals, and layover trucks.
• Communicate effectively with other departments to ensure a successful operation.
• Prepare and present training necessary for team members to achieve desired results.
• Model and teach effective communication to our internal and external customers.
• Collaborate with Fuel Management Team to maximize fleet fueling and idle time efficiencies .

Qualificat ions and Education Requirements

• High school diploma or equivalent required
• Minimum of 2 years fleet operations experience
• Strong general knowledge of DOT regulations
• G eneral knowledge of freight management including pricing, planning, and customer service.

Preferred Skills

• Ability to develop team members th rough effective coaching skills
• Effective communication and collaboration laterally, upward, and downward
• Ability to deliver exceptional service through p ositive engagement and patience
• Ability to work in a team environment to continuously improve results
• Ability to promot e a culture of trust and safety