Mgr, Network Administration

American Savings Bank; Honolulu (HI); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Diversity and inclusion programs

Career development opportunities

Support for veterans and disabled individuals

Job summary

A financial institution in Hawaii seeks a skilled Network Operations Manager to lead the network engineering team. This role involves enhancing network performance and security while mentoring team members. Candidates should have over five years of experience in network management, with strong leadership and technical skills, including certifications such as Cisco CCNA. The opportunity includes shaping strategic network solutions within a diverse and inclusive work environment.

Qualifications

• Minimum five years of experience in network or infrastructure teams.
• Experience in leading incident response and operational improvements.
• Strong technical expertise in network architecture.

Responsibilities

• Leads and develops a network engineer operations team.
• Oversees 24/7 network operations, ensuring swift issue resolution.
• Establishes KPIs/SLAs for operational effectiveness.
• Contributes as a hands-on network architect for enterprise solutions.

Skills

Network operations leadership

Network design/architecture

Project management

Collaboration skills

Problem-solving

Team leadership

Tools

Cisco CCNA Certification

AWS certification

Azure certification

Job description

Primary Purpose of Job

Leads and develops a network engineer operations team while actively contributing to the design and architecture of enterprise network solutions - planning, configuration, and installation of network systems, including LANs, LAN internetworking, and WAN environments, inclusive of connections to partner networks. This role ensures reliable, secure, and scalable network services through a balance of operational excellence, forward-looking architecture, and collaborative leadership that fosters accountability, urgency, and positive team engagement.

Major Job Accountabilities

• Leads, mentors, and manages the network administration team to deliver reliable, secure, and high-performing network services.
• Oversee 24/7 network operations, ensuring rapid response and resolution of production issues with minimal business impact.
• Establishes and monitors KPIs/SLAs to measure operational effectiveness and continuously improve team performance.
• Serves as a hands-on network architect, contributing to the design and evolution of LAN, WAN, cloud, and hybrid network environments.
• Collaborates with network engineering teammates with architectural planning for scalability, resilience, and security aligned with business and technology strategies.
• Collaborates with engineering teammates to review and approve network designs, configurations, and changes to ensure alignment with enterprise architecture standards.
• Evaluates emerging technologies and recommend innovations to improve performance, reliability, and cost efficiency.
• Partners with leadership to define and execute network infrastructure strategy and roadmap.
• Identifies opportunities for automation, optimization, and modernization of network services.
• Balances short-term operational needs with long-term architectural goals.
• Collaborates closely with infrastructure, security, application, and business teams to deliver integrated solutions.
• Acts as a key liaison between technical teams, vendors, and business stakeholders.
• Promotes a team-first mindset, encouraging open communication, knowledge sharing, and mutual support.
• Ensures disciplined execution of change management processes with minimal risk to production systems.
• Leads root cause analysis and implement preventative measures to reduce recurring issues.
• Champions continuous improvement in ITIL-based processes.
• Coaches, mentors, and develop team members technically and professionally.
• Fosters a positive, inclusive, and high-morale team environment that encourages innovation and growth.
• Leads by example with a proactive, solution-oriented, and adaptable mindset.
• Ensure network infrastructure adheres to security policies, regulatory requirements, and internal standards.
• Implements and maintains appropriate controls to safeguard systems and data integrity.

Experience Required

Minimum five (5) years of experience in the following:

• 5+ years managing network or infrastructure teams in a production environment.
• Proven experience in both:
  • Network operations leadership, and
  • Network design/architecture (enterprise-scale preferred)
• Experience leading incident response and driving operational improvements in time-sensitive environments.

Required Skills or Training

• Possesses experience in managing projects to deliver IT solutions in a time-critical manner.
• Strong leadership presence with the ability to inspire, motivate, and unify teams.
• Demonstrated ability to operate with urgency while maintaining quality and strategic focus.
• Deep technical expertise in network architecture (routing, switching, firewalls, cloud networking, etc.).
• Proven ability to balance hands-on technical work with leadership responsibilities.
• Excellent collaboration and communication skills across technical and non-technical audiences.
• Strong analytical and problem-solving capabilities, especially in high-pressure situations.
• Commitment to fostering a positive team culture and high employee engagement.

Professional Certifications, Licenses, And/or Registration Requirements

• Cisco CCNA Certification preferred.
• Relevant architecture or cloud networking certifications (e.g., AWS, Azure) are a plus.

EOE, including disability/veterans

At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling 808‑538‑2000 and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!