Mgr-Clinic Practice I

EvergreenHealth; Redmond (WA); On-site; USD 91,000 - 145,000; Full time

Benefits offered by this job

Medical, vision and dental insurance

Health Savings Account

Retirement plans with employer match

Tuition assistance

Paid Time Off

Commuter benefits

Job summary

EvergreenHealth in Kirkland, WA is seeking a Clinic Operations Manager responsible for day-to-day operations and P&L of a clinic facility, including staff management, patient scheduling, records, and revenue cycle optimization. The role partners with physicians and department leaders to drive efficiency, ensure regulatory compliance, and deliver high-quality patient care while meeting budget targets and growth objectives.

Qualifications

• Associate degree or equivalent combination of education and experience.
• 2 years of management experience in a healthcare setting, preferably in a medical clinic.

Responsibilities

• Achieves budgeted expenses and revenue on a monthly and annual basis.
• Ensures the office and personnel follow EvergreenHealth policies and regulatory compliance.
• Trains staff in PMSI use and EMR processes.
• Collaborates with leadership to drive continuous quality improvement (CQI).
• Monitors CQI indicators, data collection, and reporting.
• Leads collaboration with physicians to maximize clinic efficiency and referral flow.

Skills

Leadership

Healthcare management

Budgeting

Regulatory compliance

Education

Associate degree or equivalent

Bachelor’s degree

Job description

Wage Range: $90,958 - $145,496 per year

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.

Job Summary:

Manages the day-to-day operations and profit and loss of generally one clinic facility, including physicians/staff management, patient scheduling, patient flow, medical records, patient accounting, supply ordering and complaint resolution.

Primary Duties:

• Achieves budgeted expenses and revenue on a monthly and annual basis. On an annual basis, develops revenue and expense projections for department and capital budgets within EvergreenHealth guidelines.


• Ensures the office and personnel follow EvergreenHealth policies. Ensures operation is in regulatory compliance with all governing agencies or bodies (OSHA, J C, Medicare, HIPAA etc.). Responsible for the timeliness, accuracy, and security of patient medical records within the office.


• Responsible for ensuring staff are trained in proper PMSI use and newly implemented EMR processes and procedures.


• Works in collaboration for the development and promotion of continuous quality improvement culture. Follows through on projects from design through completion, learning and next steps, in conjunction with the medical director(s), department leadership, staff and others as appropriate.


• Responsible for CQI indicator monitoring, data collection and reporting.


• Teams with physicians to ensure clinic is operating at peak efficiency.


• Coordinates with primary care and other specialty managers to ensure a seamless referral process and maximize system integrity.


• Monitors and when necessary, develops improvement plans to increase patient satisfaction.


• Provides oversight and initiates strategies and goals to ensure an effective and efficient revenue cycle.


• Monitors labor productivity reports against the targets using the Premier OA system and is accountable for clinic targets and standard key performance indicators set through the annual organizational budget & performance target settings.


• In coordination with division leadership and EvergreenHealth Strategic Priorities, develops growth strategies for clinic.


• Performs other duties as assigned.

License, Certification, Education or Experience:

REQUIRED for the position:

• Associate degree or equivalent combination of education and experience.


• 2 years of management experience in a healthcare setting, preferably in a medical clinic.

DESIRED for the position:

• Bachelor’s degree


• Experience managing medical clinics


• Project and change management experience and/or Lean training

Benefit Information:

Choices that care for you and your family

At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.

• Medical, vision and dental insurance


• On-demand virtual health care


• Health Savings Account


• Flexible Spending Account


• Life and disability insurance


• Retirement plans 457(b) and 401(a) with employer contribution)


• Tuition assistance for undergraduate and graduate degrees


• Federal Public Service Loan Forgiveness program


• Paid Time Off/Vacation


• Extended Illness Bank/Sick Leave


• Paid holidays


• Voluntary hospital indemnity insurance


• Voluntary identity theft protection


• Voluntary legal insurance


• Pay in lieu of benefits premium program


• Free parking


• Commuter benefits


• Cafeteria & Gift Shop Discount

View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.

Kirkland Employee Benefits | Kirkland, WA | EvergreenHealth