Mgr Change Management

Federal Express Corporation; Moon Township (Allegheny County); Hybrid; USD 94,000 - 169,000; Full time

Benefits offered by this job

Reasonable accommodations

Equal Opportunity Employer

Job summary

Federal Express Corporation seeks a Manager Change Management to drive adoption of new processes, systems, and technologies. You will lead enterprise change initiatives, engaging stakeholders across HR, Technology, Finance and Legal to deliver measurable outcomes.

You will guide the enterprise change network, coach teams, and partner with leaders to align business and people strategies. Strong communication and data-driven storytelling are essential.

Qualifications

• Bachelor's degree in business, HR, or related field.
• 5+ years in organizational change management or related areas.
• Strong communication across leadership levels.
• Ability to lead cross-functional programs and teams.
• Knowledge of change management best practices and metrics.

Responsibilities

• Leads and manages a team to support enterprise-wide initiatives.
• Create and launch the enterprise-wide change strategy and framework.
• Conduct change assessments to map scope, impacts, and resistance.
• Define goals and metrics with cross-functional partners.
• Develop engagement, communications, knowledge management, and learning plans.
• Collaborate with Technology, Finance, Legal, HR, People Ops and Analytics.

Skills

Change management

Leadership

Cross-functional collaboration

Data driven

Strategic storytelling

Executive presence

Communication

Culture change

Education

Bachelor's degree

Job description

The Manager Change Management will create and deliver strategies and plans to help the enterprise maximize the adoption of new processes, systems, and technologies. This role will lead change initiatives by engaging, advising, and informing key internal & external stakeholders, including the design, development, and delivery of change strategies and plans that drive value and drive desired business outcomes. The manager is responsible for leading our HR and enterprise change network, partnering with various stakeholders on the intake, distribution, and delivery of change management needs which align with enterprise changes.

Location Details

This is a hybrid position located in Memphis, TN, Plano, TX, or Moon Township, PA. Candidates must live within 50 miles of the campus location. Employees will be required to work at the FedEx campus location several times per week.

Preferred Qualifications

• Change practice methodology/application experience
• Large scale strategic roadmap delivery experience
• People leadership excellence
• Cross-functional collaboration experience
• Data driven acumen
• Strategic story telling skills
• Culture change expertise
• Executive presence and delivery

Essential Functions

• Leads and manage a team to work collaboratively across the business to support enterprise wide initiatives. Management responsibilities include, but are not limited to: coaching, skills development, performance management and team effectiveness and productivity.
• Create and launch the comprehensive, enterprise wide strategy for change framework that aligns business and people strategies.
• Conduct change assessments to understand scope and scale of changes, impacts to stakeholders, and potential areas of resistance
• Identify change goals and success metrics and define high-level change strategies in partnership with cross-functional partners
• Build and deliver actionable engagement, communications, knowledge management, and learning plans to enable adoption and achieve intended business outcomes
• Demonstrate strong judgment and decision making in anticipation of project needs and develop innovative, sustainable solutions focused on adding value
• Build strong cross-functional partnerships with key stakeholders and leaders such as Technology, Finance, Legal, HR, People Operations, and People Analytics
• Perform other duties as assigned.

Minimum Education

Bachelor's degree/equivalent in business, human resource management, industrial psychology or other related fields.

Minimum Experience

Five (5) years related experience in one or more of the following areas: organizational change management, program design and implementation, and resource management.

Knowledge, Skills, and Abilities

• Extensive knowledge of best practices, industry trends, and benchmarks for the domain
• Strong verbal and written communication skills to interact with various levels of leadership
• Ability to collaborate and form strategic partnerships with other functions
• Experience in leading (formally and informally), program teams
• Experience conducting learning / skill assessments and developing educational materials
• Strong business and data acumen
• Ability to collaborate with global stakeholders on local regulations and employment laws

Pay Transparency

Memphis, TN Range: $8,452.14/mo - $14,368.63/mo. Plano, TX Range: $8,896.99/mo - $15,124.88/mo. Moon Township, PA Range: $8,896.99/mo - $15,124.88/mo.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice bilingual
• Right to Work Notice (English) / (Spanish)