Mgr Change Management

Federal Express Corporation; Tennessee; Hybrid; USD 89,000 - 167,000; Full time

Job summary

Federal Express Corporation is seeking a Manager Change Management to drive adoption of new processes and systems across the enterprise. You will lead the change network, coordinate strategies, and influence stakeholders to deliver value and outcomes.

The role requires 5+ years in change management, strong leadership, and the ability to partner with Technology, Finance, Legal, HR, and People Analytics to execute enterprise-wide initiatives.

Qualifications

• Five (5) years related experience in organizational change management, program design and implementation, and resource management.
• Strong communication skills to interact with leadership at multiple levels.
• Ability to build strategic partnerships across functions and regions.
• Experience leading formal and informal program teams.

Responsibilities

• Leads and manages a team to support enterprise wide initiatives with coaching and performance management.
• Create and launch enterprise wide change strategy aligning business and people plans.
• Conduct change assessments to gauge scope, impacts, and resistance.
• Define change goals and success metrics with cross-functional partners.
• Deliver engagement, communications, knowledge management and learning plans.
• Demonstrate sound judgment and develop sustainable value-driven solutions.
• Partner with Technology, Finance, Legal, HR and People Analytics for execution.

Skills

Change management

People leadership

Cross-functional collaboration

Data analytics

Strategic storytelling

Culture change

Executive presence

Education

Bachelor's degree/equivalent in business, human resource management, industrial psychology or other related fields

Job description

The Manager Change Management will create and deliver strategies and plans to help the enterprise maximize the adoption of new processes, systems, and technologies. This role will lead change initiatives by engaging, advising, and informing key internal & external stakeholders, including the design, development, and delivery of change strategies and plans that drive value and drive desired business outcomes. The manager is responsible for leading our HR and enterprise change network, partnering with various stakeholders on the intake, distribution, and delivery of change management needs which align with enterprise changes.

Location Details

This is a hybrid position located in Memphis, TN, Plano, TX, or Moon Township, PA. Candidates must live within 50 miles of the campus location. Employees will be required to work at the FedEx campus location several times per week.

Preferred Qualifications

• Change practice methodology/application experience
• Large scale strategic roadmap delivery experience
• People leadership excellence
• Cross-functional collaboration experience
• Data driven acumen
• Strategic story telling skills
• Culture change expertise
• Executive presence and delivery

Essential Functions

• Leads and manage a team to work collaboratively across the business to support enterprise wide initiatives. Management responsibilities include, but are not limited to: coaching, skills development, performance management and team effectiveness and productivity.
• Create and launch the comprehensive, enterprise wide strategy for change framework that aligns business and people strategies.
• Conduct change assessments to understand scope and scale of changes, impacts to stakeholders, and potential areas of resistance
• Identify change goals and success metrics and define high-level change strategies in partnership with cross-functional partners
• Build and deliver actionable engagement, communications, knowledge management, and learning plans to enable adoption and achieve intended business outcomes
• Demonstrate strong judgment and decision making in anticipation of project needs and develop innovative, sustainable solutions focused on adding value
• Build strong cross-functional partnerships with key stakeholders and leaders such as Technology, Finance, Legal, HR, People Operations, and People Analytics
• Perform other duties as assigned.

Minimum Education

Bachelor's degree/equivalent in business, human resource management, industrial psychology or other related fields.

Minimum Experience

Five (5) years related experience in one or more of the following areas: organizational change management, program design and implementation, and resource management.

Knowledge, Skills, and Abilities

• Extensive knowledge of best practices, industry trends, and benchmarks for the domain
• Strong verbal and written communication skills to interact with various levels of leadership
• Ability to collaborate and form strategic partnerships with other functions
• Experience in leading (formally and informally), program teams
• Experience conducting learning / skill assessments and developing educational materials
• Strong business and data acumen
• Ability to collaborate with global stakeholders on local regulations and employment laws

Pay Transparency

Memphis, TN Range: $8,452.14/mo - $14,368.63/mo. Plano, TX Range: $8,896.99/mo - $15,124.88/mo. Moon Township, PA Range: $8,896.99/mo - $15,124.88/mo.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice bilingual
• Right to Work Notice (English) / (Spanish)