MFP Transition Services Coordinator

Health & Human Services; North Carolina; Hybrid; USD 39,000 - 69,000; Full time

Job summary

North Carolina Department of Health and Human Services (DHHS) is seeking an Administrative Specialist I to support the Money Follows the Person (MFP) program. The role coordinates transition activities, tracks documentation, and collaborates with Medicaid partners, staff, and families to ensure successful outcomes.

The position requires strong organization, communication, and data-tracking skills, with hybrid onsite reporting located in Raleigh, NC.

Qualifications

• Advanced Excel experience (tracking, reconciliation, reporting).
• Experience coordinating meetings/trainings across multiple organizations.
• Experience working in Medicaid, disability services, or health care.
• Customer service skills.

Responsibilities

• Serve as central administrative and coordination support for transition activities across the state.
• Track transition activity and ensure required documentation is complete.
• Coordinate meetings and trainings with internal staff and external partners.
• Support outreach and stakeholder engagement activities.
• Assist with reporting and select special projects.

Skills

Advanced Excel

Meetings coordination

Medicaid experience

Customer service

Job description

Agency Dept of Health and Human Services Division HEALTH BENEFITS Job Classification Title Administrative Specialist I (S) Position Number 65027741 Grade NC08

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This position supports North Carolina’s Money Follows the Person (MFP) program, which helps individuals transition from institutions back into the community. The Transition Services Coordinator serves as the central administrative and coordination support for transition activities across the state. The position works closely with the MFP team and Medicaid partners to track transition activity, ensure required documentation is complete, coordinate meetings and trainings, support outreach and stakeholder engagement, and assist with reporting and special projects. The role requires strong organization, communication, administrative and data tracking skills and involves regular interaction with internal staff, external partners, and families.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $39,244.00 – $68,679.00 Recruitment Range: $39,244.00 – $45,524.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required.

Applicants who possess the following skills are preferred:

• Advanced Excel experience (tracking, reconciliation, reporting)
• Experience coordinating meetings/trainings across multiple organizations
• Experience working in Medicaid, disability services, or health care
• Customer service skills

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is 100% Federally Funded This Position Is Time-Limited This Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Raleigh, NC

About the NC Division of Health Benefits

The Division of Health Benefits (DHB) within NCDHHS is committed to advancing innovative solutions that improve health, promote well-being and foster independence for all North Carolinians. DHB manages and oversees North Carolina Medicaid and other programs that provide access to services and supports for parents, children, seniors, people with intellectual / developmental disabilities, and behavioral health, substance use and traumatic brain injury disorders. With a budget over $27 billion in state and federal funds per fiscal year, DHB ensures that more than 108,000 enrolled providers are reimbursed for delivering covered services to 3.1 million beneficiaries.

Compensation and Benefits

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

Visit website for State Benefits.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Background Check

Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

Credential Evaluation

The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Veterans and National Guard Preference

Veterans’ and National Guard Preference Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

Application Status

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation.

The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions;

and for religious beliefs, observances, and practices.

Valuing Education and Experience

The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. All job postings close at 11:59pm the night before the End Date on the posting.